ContributionsMost RecentMost LikesSolutionsRe: Can't sign in to Virgin email on PC (Firefox) May not be a FF problem.....I should've updated on this!! Try going to Add-ons and themes, then to Manage your extensions .....I found that disabling 'Malware Browser Guard' did the trick for me 🙂 Even if you don't have the Malware Browser Guard, you might have something that's preventing popups, which are required for logging into VM. Can't sign in to Virgin email on PC (Firefox) Can sign in to Virgin email on Android Tab/Phone .....so all is OK there. However....once again, I'm signed out of of email via Firefox on PC. Have disabled FF Browser extensions....as this worked for me the last time this problem arose....but still cant get access. I enter email address...then proceed to enter password, and NO response at this point...password fails to 'enter'....button does nothing. Ideas please??? Re: Having trouble signing in to ntl world UPDATE Disabling Browser Extensions in Firefox.....now the sign-in button works for me!!! Re: unable to login into VirginMedia website on PC Using Firefox.....clearing cache etc didn't help. BUT....disabling browser extensions (There were 4 of 'em enabled) appears to have worked.....the sign-in button now functions. Haven't worked out which extension was at fault.....but one of them is Ultimate Popup Blocker Re: unable to login into VirginMedia website on PC Using Firefox.....clearing cache etc didn't help. BUT....disabling browser extensions (There were 4 of 'em enabled) appears to have worked.....the sign in button now functions. Haven't worked out which extension was at fault.....but one of them is Ultimate Popup Blocker Re: Having trouble signing in to ntl world I've got very much the same problem.....did you actually get an ANSWER to your question? The advice page offered by Daniel_Et hasn't helped me at all, I'm afraid. Kev Re: unable to login into VirginMedia website on PC Thanks Kath Can reach the sign in page....but the sign in 'button' doesn't respond. Re: unable to login into VirginMedia website on PC Thanks for getting back! Sending this from an android tablet..... don't use an email app.... prefer to go to VM. Additionally.....still not clear why I'm using a Gmail address to sign in to my virginmedia email account??? Re: unable to login into VirginMedia website on PC So many threads describe same problem I'm having....but DON'T provide the solution. This is soooooo irritating. Sign-in button not working on PC.....what can I do about it please?????? Re: Why is my Virgin sign-in now a Gmail sign in??? Totally confused!!!!! Now have successfully changed email password.....but PC either takes me to a 'suspicious activity detected ' window, or a 403 forbidden error Please help.....