Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
When we set up our VM account originally it was with Eurobell and both my wife and I had .blueyonder.co.uk e-mail accounts. I am the main account holder and my wife's was the secondary account. Due to a dodgy e-mail received, we decided to change her...
Can't access email, keep getting this message, i have followed the instructions but still can't access.HELP PLEASE.
My wife's ntlworld email account is showing nothing before June 2023, neither web mail or windows11 mail on PC. Both show a count of 5000 emails in inbox but there are no where near that many when you go to oldest email. I think VM had a mail outage ...
Since mid December and the being prompted for the addition of the email 'App password' (for email clients, not web), things have been very sketchy/undpredictable with ntlworld webmail authentication.I'm now getting 403 error on webmail (simple route:...
Good Morning, I have a couple of old Virgin.net emails that i was still using, One of them has been hacked and i have started to get Dating requests and other such rubbish, I have now lost control of the account and I'm unable to get into the accoun...
When we created our email addresses over 20 years ago we created a Virgin Media Account and my email was the main email and my husband's was linked as a secondary email. I am aware from researching this forum that secondary emails now have their own...
Hello,I’ve been having email problems for a while. I have 2 emails on my laptop (outlook): a work email and a personal one. The work email receives emails fine, but I am not able to send emails when I’m using WiFi. I can only send if I logon my mobil...
My wife's has been unable to access her ntlworld email account for 5 days with "Your Virgin Mail account is currently unavailable" displayed when she signs in.Are trying and failing with the website advice to resolve this issue, we have spoken with a...
Hello, my step dad's Blueyonder email address has been hacked and the hacker has changed the password. We're having a really hard time finding any help so that he can reset his password and regain control of his email. And understandably it is very w...
Hello I have recently been hacked via an old account. This should have been deleted when I left VM however it has remained active and has now been hacked, I need this account deleting and terminating urgently please.
