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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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Re: i cant send emails this morning, I keep getting an error message

I am having the same issue today but only on my laptop.  I can receive emails but not send. I get this message: ! An error occurred inside the server which prevented it from fulfilling the request.I can send and receive normally on my mobile. 

NellJ by Just joined
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NTLworld email - unable to access on laptop

My partner has had NTLworld email for over 20 years and has access on his phone   Emails are arriving and being sent with no issue he tried to access it via the laptop and it does not recognise the email address or the password.  He tried to recover ...

Carole63 by Tuning in
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ntlworld email hacked

Hi can a member of the forum team contact me immediately please. My ntlworld email had been hacked and someone has gained access to all my personal accounts linked to the email and is resetting the passwords for things like facebook, amazon, netflix....

Resolved! Virgin.net email account hacked

My virgin.net email account was hacked and I lost access to the account. I've had the account since year dot when Virgin offered free accounts. The account isn't linked to an service account and has never been an option but we have been Virgin media ...

unable to access ntlworld.com email

Hello there, I am wondering if someone can help (pleeeaaassseeeee!).My dear old mum has been using her ntlworld.com email account for donkey's years (she no longer has a virgin service).For the last few days she has been unable to access her emails -...

swanie71 by Tuning in
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Email account unavailable

Hi,Posting here on behalf of my parents. They have lost access to their mailbox last week. We can log in to the MyVirginMedia account fine but when we try to login to webmail, we get the message 'your virgin media email account is currently unavailab...

Resolved! Locked out of secondary email.

I’ve been locked out of one of my secondary emails,I’ve followed some of the advice given by the community and have gotten some way to restoring the account.I get to the point where it says “you’ve verified your email “ and need to confirm some secur...

Resolved! Server Password

I have just upgraded my iphone, non-VG and am trying to receive my emails via the app. However when I try to update my account I get the message 'no password provided', despite having a password in there. There is no facility for updating/changing or...

My VM account is locked - HELP!

I have had a VM email account for many years with address xxx@virginmedia.comToday I found that I could not access my emails via the VM homepage.When I tried to log into my email account the following page came up saying, "Your Virgin Media Mail acco...

WPBC1953 by Tuning in
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