I have been unable to access my email accounts this morning, and I am using my regular laptop. I keep getting this message:
Ooops – you can’t do that right now
We couldn’t sign you in just now. Don’t worry — it’s just a quick pause to help keep your account safe.
Try this:
Still stuck? If this keeps happening, get in touch with us and we’ll help sort
Spoke to Virgin about it.
Apparently ntlworld emails will not work unless we make log in through another email.
Try Sky
It's a virgin media account, as well as an old ntlworld account. It's so annoying, there's emails in there that I need.
Something wider going on . I'm a current VM subscriber & mines been deleted too
If the accounts were going to be deleted then we should have been informed, in order to make alternative arrangements.
Forum TeamHi SandraDJ
Thanks for posting and welcome back to the community. If the emails are listed on an active account, then unless you've deleted them, they will not be deleted.
Please see here - https://www.virginmedia.com/dpb/help/change-my-virgin-media-email-address for further help as it explains more about how to access email.
Best,
