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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 14 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 78 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Hacked Blueyonder email.

Hello,Like a number of others who have posted, my old blueyonder email has been hacked and I need to get it deleted.  Unfortunately, as I left Virgin Media last year, I no longer have my account access so cannot do this myself.Could someone please as...

email password

HI, I have three email accounts, two of which are OK.  The third one is not working correctly on a laptop device.I could receive the emails on the web page and on an iPhone, but the laptop refuses to cooperate.  I tried to discover the password on th...

oldmoondog by On our wavelength
  • 3 replies
  • 0 kudos

I'm puzzled re imap password

At the onset of this email issue I was asked to change my password. (I wish I hadn't, but there you are). Eventually after the emails were partially reinstated I was able to access them via the browser, but couldn't using the iPhone or Thunderbird, d...

GrumpyPa by On our wavelength
  • 4 replies
  • 0 kudos

Hacked account help

Please help, my very very old email address has been hacked and are gaining access to other accounts that I have! Sending me threading emails too. Could you please delete the email account for me ASAP!

Blueyonder email hacked

My blueyonder email address has been hacked and I have received a threatening email I which they have quoted my password for the account.I need to change the password and/or delete the account but I am unable to login using the email on the VM websit...

Sar23 by Joining in
  • 2 replies
  • 0 kudos

Delete Blueyonder email account

Hi, I’m trying to get an old Blueyonder email account deleted.  I no longer have an account with Virgin (closed in 2021).  My understanding was that the email accounts would be deleted 90 days after my account closure but I am still receiving emails....

Resolved! issues changing the secondary account password

Hi, hoping for some advice on how to change secondary account password. I cant find anywhere that says anything about profiles, I find Accounts and settings but can find no secondary accounts to change. This is Virgin making things easier. There shou...

greysofa by Tuning in
  • 2 replies
  • 0 kudos

Managing secondary email account

I have finally got back in to my primary email account on my phone using Samsung email after the mega outage. I managed to view my emails via web access through myvirgin website.Just need to test outlook on laptop with new app password. However my wi...