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Email stopped

Ntl Email stopped working asking me to log in which it will not accept ask me to generate a new one now that will not work no help from virgin media

p2jhad by • Just joined
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Switching

Hi if I wished to switch from BT to Virgin Media two things.1: does Virgin Media offer complete WiFi in all rooms like BT (and match it)2: Does Virgin Media have anything that matches BT's Halo Hub???

Virgin go

Trying to use Virgin Go on a new laptop running on Windows 11. Can get sound but no video. Virgin Go ok on other devices. Sky Sports is ok on new laptop as well .Is there a general issue?

Hub 3 solid red light

Hi,My hub 3 has a solid red light showing at the bottom of the hub and my internet had cut out. I saw lots of posts about overheating, but I can't see why as it is in a well ventilated area, regardless, I turned the power off for about 30mins. When t...

My cable was cut by avonline network

Hi my cable was cut today by avonline network engineers trying to connect another property..they had problems pulling the cable  through so cut what they thought was right cable but cut mine instead..had I not been home I would not have known but I n...

bonners by • Joining in
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EXCLUSIVE renewal offer email

Got an email giving me a renewal price til march 2025 accepted the deal and waited the 14 days and nothing called virgin media and they can't deal with web orders, but the can see the order when I give them the order number, but can't action anything...

Steven91 by • Just joined
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  • 2 replies
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Tivo box offline

HiI haven't used my tivo box for sometime due to logistical setup problems, needed a hdmi switch so just used app on fire stick instead. However I now have a new TV which permits me to use my box again however it says channels are not authorised. My ...

alexdc12 by • On our wavelength
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New connection

Recently bought a house and everyone in the estate has virign. I can see the boxes across the road, i have since found out that my house isnt on the network.I have spoke with several people via the sales team and they initially tried to put me throug...

Where’s my £50 credit

I signed up to Virgin in May Pay £39.50 a monthWas given a £50 credit for joining and was told via live chat at the time that it would come off in subsequent bills. It appeared on my first bill towards the bottom saying £50 credit.However it has sin...

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Resolved! To be announced

hi all, one of my 2 v6 boxes is constantly " showing  to be announced" on some maybe half a dozen channels" my other v6 "connected directly to my hub" is fine, I used some powerline adaptors to directly connect to my hub, but it made no difference. I...

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