New connection

[spideyreign]

Recently bought a house and everyone in the estate has virign. I can see the boxes across the road, i have since found out that my house isnt on the network.

I have spoke with several people via the sales team and they initially tried to put me through to the construction team which disconnected.

I then spoke with a lady who said that someone is arranged to come out on the 13th but she couldn't explain why or for what reason.

I've then spoke with someone else who flat out said that the house I have bought wont be connected at all, I was advised to just go with a different provider but they cant match the speeds. Is there anything that can be done?

[jpeg1]

VM have a fixed budget for new connections.  If connecting you means digging up the road to get to that box then you are out of luck. 

Have you checked when Openreach will be upgrading you to FTTP? 

[spideyreign]

Bt shows that they have no plans for fttp, so looks like im stuck

[jpeg1]

 What's the first half of your postcode? 

[spideyreign]

Ne38

[jpeg1]

You will get FTTP eventually. It's planned for your area but it could be a couple of years. 

[spideyreign]

Thanks for checking, a just cant be on with slow speeds again!