roy247
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Re: Box not accepting planned recordings
Are both boxes updated V6 boxes or is one a 360 box and the other one a mini box. How are you trying to set the recordings using the app or directly with the remote to the box, if you are using the app you can set the primary box in the app, I don't have 2 360 boxes with hard drives but I believe you can select the box you want to record on. Are both boxes set to fast start or active start and not switched off at the plug which is the best option so you can watch recordings between boxes.15Views0likes0CommentsRe: V6 updated to 360
A factory reset is always a good place to start using the keep recordings option. It's only a partial system reset and not a complete factory reset. You are given 2 options, Keep Recordings Format Disk Choose Keep Recordings, that means you won't lose your recordings and any planned recordings or series links you've set up, you will have to sign into your apps such as iPlayer, Prime, Netflix and ITV-X again, also Match frame rate and Standby power consumption will go back to their default settings if you have changed them.24Views0likes0CommentsRe: V6 box deletes recordings
You can reset your memorable word by signing in to your My Virgin Media Account, then go to Account Settings, Identity and Security settings, then select Manage your products, under Virgin Media account you will see Telephone password, you can set a new password there. It used to be easier to find before the VM + O2 accounts were joined. It does sound like you need a new box.19Views0likes0CommentsRe: On Demand & Catch up on 360
Have you tried using the search button on the Home screen, that shows Peacock series 1 and 2 being available on iPlayer, you can find iPlayer in the Apps. Also from the Home page scroll along to TV Shows and then select Channels and then scroll down to Sky Witness. Is it any particular series you can't find.67Views1like3CommentsRe: 360 box video settings
Your TV probably does upscale better than the V6 / 360 box, this hardware was released December 2016 with possibly only minor version updates to components. TV manufacturers are regularly updating their TV's to improve the picture, I know that my LG upscales better than the 360 box, less artifacting than the 360 but I do have the box set to auto as I watch the Sport in HDR.15Views0likes0CommentsRe: No Sound on Just 2 Channels
Hi TonyO and Sony2, If you could say where you are that might help in pointing to an area problem. No problems here in South Manchester have you tried calling the automated faults line for any existing issues in your area that could be the cause: 0800 5610061.43Views0likes0Comments