ContributionsMost RecentMost LikesSolutionsRe: All Recordings Have Disappeared AGAIN I have had the original Humax 360 boxes from new for 5 years and not had a problem. It's the older Arris V6 boxes that seem to have problems, if the refurbished boxes that Virgin are putting back out there it might be a problem with revision levels of components on the main board. That's only a possibility nothing proven. Re: "Your tv box needs an uograde " And I don't know where the typo message went again. Every time you do something on here since the "update" earlier in the year things haven't worked properly. Re: "Your tv box needs an uograde " I did say that was a typo but that seems to have disappeared so l will say it again. Looks like we are trying to keep this thread singular. Re: "Your tv box needs an uograde " So sorry for the typo. Re: "Your tv box needs an uograde " As said before the basic functions of the box haven't changed which are watching live TV and recording, it's just the different features in the software that has changed. Re: "Your tv box needs an uograde " Probably because you gave it the same header and winged about the same things. Re: 360 low bandwidth Are you getting a "low bandwidth" error message or an error code. I haven't seen a "low bandwidth" message being reported before. The physical recordings are on the 360 box but the data is held on Virgin's servers. Re: Welcome To Virgin360 Welcome Message The 360 should go back to the last channel you were watching when you turned the box off. Are you switching the box off at the plug or with the switch on the back of the box, it's best to leave the box in standby set to fast start or active start. Re: 360 remote update If you press the red power button on the 360 remote it will turn the 360 box and your TV on if 'One power' is set to 'on' in settings. The white power button will just turn your TV on. The 360 box will always start up from the last channel watched when it was turned off. Re: Message on tv screen 're setting up tv channels If you don't have any problems with watching any TV channels and can watch any extra channels like Sky movies and sports that you might subscribe to I don't think you have a problem. Have you checked your service status as has been suggested on your previous posts.