Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
New hub 4 now no connection
I’ve just changed my WiFi router to a hub 4, I’ve now lost all connection even after waiting an hour as advised for installation
Seeing way too many errors
I have been seeing quite a lot of Pre & Post errors this last few weeks I only cleared this yesterday3.0 Downstream channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 331000000 6.7 41 QAM 256 25 2 139000000 9.4 42 QAM 256 ...
Resolved! Yodel delay returning my equipment.
Hi. I sent my old equipment back as requested after a recent upgrade to 1gig broadband but it is delayed at Yodel's end and I have received a letter from yourselves saying I may be charged if not returned etc.Heres the current status according to the...
Hub 3.0 keeps losing connection
Recently my Hub 3.0 has been intermittently losing connection. The dropout can last from a few minutes up to 30 minutes at a time. During a downtime, both wired and wireless connections are affected, and using different computers. I've changed cables...
Resolved! Red light on hub
I have a red light on my hub 3. Always been white before, I rang Virgin and was told as I have wi fi it's OK and don't worry. I have read that it could be overheating or some other things. As it is obviously faulty why can't I have a new hub? Nobody ...
Google and Bing think I'm in Dublin
I'm in Stafford in The Midlands, but for some reason, Google and Bing both detect me as being in Dublin, so unless I manually set my location, it gives me location-based results for Dublin, not Stafford. My IP address changed a few weeks ago, so I th...
New laptop - connects but no internet - desperate, help!
Hi there,Really looking for help as I've tried everything I've read in here and no luck.I got a new laptop even before I set up the account on it, when it asks you to connect to a WIFI (windows set up) my own internet would connect to it but it would...
Can i get a technician out please - ethernet connection drops
keep getting the same warning message as other people and the cause has been bad wiring 95% of the time i cant find anywhere to book an appointment with a technician please can someone on here schedule a visit as the mobile number i rang was just ai ...
Virgin Fibre + Deco Mesh
Hi All, I switched to Virgin Fibre yesterday, and the lovely engineer recommended the TP link deco mesh system to me, and so I took his advice and ordered a two tower system which I managed to install pretty easily. My question is, should I now Conn...
Ongoing broadband and intermittent connection issues
Hi AllI have already posted about this problem which has been ongoing since February but do not seem to be getting anywhere. My V6 box constantly disconnects from the internet and white up and down arrows appear static on the panel on the V6 box so I...
