ContributionsMost RecentMost LikesSolutionsRe: Return of equipment I had sometime today and this has been sorted. Return of equipment Just received an email telling me what needs to be returned, bit annoyed because it's telling me I have 4 Pods when I clearly only have 3. How can I return a 4th pod when you only send 3 out!! Re: Upgrade your broadband for extra £4 Hi Alex I have replied. Re: Seeing way too many errors I have still been monitoring this and once again seeing way too many errors. 3.0 Downstream channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 331000000 7.1 41 QAM 256 25 2 139000000 9.6 42 QAM 256 1 3 147000000 9.5 42 QAM 256 2 4 155000000 9.4 41 QAM 256 3 5 163000000 9.2 42 QAM 256 4 6 171000000 9 42 QAM 256 5 7 179000000 8.9 42 QAM 256 6 8 187000000 8.9 42 QAM 256 7 9 195000000 9.2 42 QAM 256 8 10 203000000 9.1 42 QAM 256 9 11 211000000 8.9 42 QAM 256 10 12 219000000 8.5 42 QAM 256 11 13 227000000 8.3 42 QAM 256 12 14 235000000 8 42 QAM 256 13 15 243000000 7.6 41 QAM 256 14 16 251000000 7.1 41 QAM 256 15 17 259000000 7.1 41 QAM 256 16 18 267000000 7.4 42 QAM 256 17 19 275000000 7.5 42 QAM 256 18 20 283000000 7.8 42 QAM 256 19 21 291000000 7.9 42 QAM 256 20 22 299000000 7.7 42 QAM 256 21 23 307000000 7.5 42 QAM 256 22 24 315000000 7.2 42 QAM 256 23 25 323000000 7 41 QAM 256 24 26 339000000 7.3 41 QAM 256 26 27 347000000 7.5 42 QAM 256 27 28 355000000 7.4 42 QAM 256 28 29 363000000 7.3 42 QAM 256 29 30 371000000 7.4 42 QAM 256 30 31 379000000 7.1 42 QAM 256 31 32 387000000 6.4 42 QAM 256 32 3.0 Downstream channels Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors 1 Locked 41 17679 1564 2 Locked 42 7792 294 3 Locked 42 6894 48 4 Locked 41 7342 59 5 Locked 42 6267 54 6 Locked 42 5548 36 7 Locked 42 3460 36 8 Locked 42 2590 71 9 Locked 42 2018 35 10 Locked 42 2 0 11 Locked 42 3 0 12 Locked 42 2 0 13 Locked 42 1 0 14 Locked 42 5 0 15 Locked 41 5 0 16 Locked 41 7 0 17 Locked 41 5 0 18 Locked 42 7 0 19 Locked 42 6 0 20 Locked 42 6 0 21 Locked 42 3 0 22 Locked 42 6 0 23 Locked 42 4 0 24 Locked 42 17 0 25 Locked 41 6 0 26 Locked 41 15 0 27 Locked 42 10 0 28 Locked 42 9 0 29 Locked 42 14 0 30 Locked 42 6 0 31 Locked 42 7 0 32 Locked 42 16 0 3.1 Downstream channels Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz) 159 94 4K 1840 QAM 4096 1108 3.1 Downstream channels Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile) 159 Locked 43 3.5 83704662 0 Network Log Time Priority Description 09-06-2024 22:18:04 notice US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 09-06-2024 22:18:04 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 07-06-2024 10:14:51 notice CM-STATUS message sent. Event Type Code: 5; Chan ID: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 26 27 28 29 30 31 32; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1 07-06-2024 10:14:51 notice CM-STATUS message sent. Event Type Code: 4; Chan ID: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 26 27 28 29 30 31 32 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS 07-06-2024 10:14:51 notice CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 07-06-2024 10:14:51 notice CM-STATUS message sent. Event Type Code: 23; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 07-06-2024 10:14:51 notice CM-STATUS message sent. Event Type Code: 22; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 07-06-2024 10:14:12 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 07-06-2024 10:14:12 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 07-06-2024 10:14:03 critical SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 07-06-2024 10:14:03 warning MDD message timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 07-06-2024 10:13:59 critical SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 06-06-2024 18:19:36 error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 04-06-2024 21:37:36 notice US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 04-06-2024 21:37:36 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 04-06-2024 21:07:24 notice US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 04-06-2024 21:07:24 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 04-06-2024 20:16:59 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 04-06-2024 20:16:59 notice US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 04-06-2024 20:06:51 notice US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 04-06-2024 20:06:51 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 04-06-2024 19:46:46 notice US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 04-06-2024 19:46:46 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 04-06-2024 19:36:41 notice US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 04-06-2024 19:36:41 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 04-06-2024 19:16:26 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 04-06-2024 19:16:26 notice US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 04-06-2024 19:06:23 notice US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 04-06-2024 19:06:23 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 04-06-2024 01:07:11 notice US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 04-06-2024 01:07:11 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 04-06-2024 00:57:04 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Re: Upgrade your broadband for extra £4 Lile carl_pearce said I don't think you understood what I was trying to put across. Why would that offer be suitable to me!! when I can't upgrade my broadband to a faster speed that I am on already. So VM sending me an offer to pay £4 to upgrade my broadband when I can't is totally pointless and wrongly advertised to me and many others who are receiving the same message. So Ashleigh_C have you got anymore constructive replies that would help in this matter. Re: Upgrade your broadband for extra £4 Pretty pointless to be honest. I am now also receiving emails regarding my package is soon to be out of contract and the renewal price is £13 more than what I am paying now!! who actually comes up with these offers do you really think we would jump at the chance to pay an extra £13 a month for the same package just so we can extend it another 18 months? I really do think you need to sit down and restructure your market team or keep them off the magic mushrooms for a week or 2. Upgrade your broadband for extra £4 Why do I keep getting this offer by email and when I sign into my virgin account. I am on 1Gig and not in a XGS-PON area. Re: Seeing way too many errors Not really, had a txt message saying work is complete whatever work had been done I have no idea!! The hub rebooted got loads of error messages some have gone but there was one in there I was worried about can't actually remember what it was Network Log Time Priority Description 17-05-2024 23:55:12 notice CM-STATUS message sent. Event Type Code: 5; Chan ID: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 20 21 22 23 24 26 27 28 29 30 31 32 33 34; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1 17-05-2024 23:55:12 notice CM-STATUS message sent. Event Type Code: 22; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-05-2024 23:55:12 notice CM-STATUS message sent. Event Type Code: 23; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-05-2024 23:55:12 notice CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-05-2024 23:54:57 notice CM-STATUS message sent. Event Type Code: 4; Chan ID: 24 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-05-2024 23:54:37 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-05-2024 23:54:37 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-05-2024 23:54:36 critical Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-05-2024 23:54:35 warning MDD message timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-05-2024 23:54:28 warning MDD message timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-05-2024 23:54:28 critical SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-05-2024 23:54:24 critical SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-05-2024 20:28:57 notice US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-05-2024 20:28:57 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-05-2024 19:58:39 notice US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-05-2024 19:58:39 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-05-2024 19:48:32 notice US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-05-2024 19:48:32 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-05-2024 18:48:02 notice US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-05-2024 18:48:02 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-05-2024 18:37:58 notice US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-05-2024 18:37:58 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-05-2024 13:35:39 notice US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-05-2024 13:35:39 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-05-2024 13:25:33 notice US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-05-2024 13:25:33 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-05-2024 13:05:27 notice US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-05-2024 13:05:27 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-05-2024 12:35:18 notice US profile assignment change. US Chan ID: 6; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-05-2024 12:35:18 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-05-2024 12:25:13 notice US profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; 17-05-2024 12:25:13 warning DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; Pre & Post errors have also come back 3.0 Downstream channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 331000000 6.9 41 QAM 256 25 2 139000000 9.5 42 QAM 256 1 3 147000000 9.3 41 QAM 256 2 4 155000000 9.2 41 QAM 256 3 5 163000000 9.1 42 QAM 256 4 6 171000000 8.9 42 QAM 256 5 7 179000000 8.8 42 QAM 256 6 8 187000000 8.8 42 QAM 256 7 9 195000000 9.1 42 QAM 256 8 10 203000000 9 42 QAM 256 9 11 211000000 8.8 42 QAM 256 10 12 219000000 8.4 42 QAM 256 11 13 227000000 8.1 42 QAM 256 12 14 235000000 7.9 42 QAM 256 13 15 243000000 7.4 41 QAM 256 14 16 251000000 6.9 41 QAM 256 15 17 259000000 7.1 41 QAM 256 16 18 267000000 7.4 42 QAM 256 17 19 291000000 7.8 42 QAM 256 20 20 299000000 7.6 42 QAM 256 21 21 307000000 7.4 42 QAM 256 22 22 315000000 7 42 QAM 256 23 23 323000000 6.8 41 QAM 256 24 24 339000000 7.1 41 QAM 256 26 25 347000000 7.4 42 QAM 256 27 26 355000000 7.2 42 QAM 256 28 27 363000000 7.2 42 QAM 256 29 28 371000000 7.2 42 QAM 256 30 29 379000000 6.6 42 QAM 256 31 30 387000000 5.9 42 QAM 256 32 31 491000000 5.7 42 QAM 256 33 32 499000000 5.5 42 QAM 256 34 3.0 Downstream channels Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors 1 Locked 41 15699 1939 2 Locked 42 4342 145 3 Locked 41 3423 88 4 Locked 41 0 0 5 Locked 42 0 0 6 Locked 42 0 0 7 Locked 42 0 0 8 Locked 42 0 0 9 Locked 42 0 0 10 Locked 42 0 0 11 Locked 42 0 0 12 Locked 42 0 0 13 Locked 42 0 0 14 Locked 42 0 0 15 Locked 41 1 0 16 Locked 41 1 0 17 Locked 41 1 0 18 Locked 42 0 0 19 Locked 42 0 0 20 Locked 42 1 0 21 Locked 42 0 0 22 Locked 42 0 0 23 Locked 41 0 0 24 Locked 41 0 0 25 Locked 42 1 0 26 Locked 42 0 0 27 Locked 42 0 0 28 Locked 42 0 0 29 Locked 42 3 0 30 Locked 42 0 0 31 Locked 42 0 0 32 Locked 42 0 0 3.1 Downstream channels Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz) 159 94 4K 1840 QAM 4096 1108 3.1 Downstream channels Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile) 159 Locked 43 2.9 990306090 0 Hitting my upstream as well now 3.0 Upstream channels Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID 0 49600000 46.8 5120 QAM 64 1 1 43100000 46.3 5120 QAM 64 2 2 36600000 46.3 5120 QAM 64 3 3 30100000 45.8 5120 QAM 64 4 4 23600000 45.3 5120 QAM 64 5 3.0 Upstream channels Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts 0 ATDMA 0 0 7 0 1 ATDMA 0 0 0 0 2 ATDMA 0 0 1 0 3 ATDMA 0 0 3 0 4 ATDMA 0 0 2 0 3.1 Upstream channels Channel Channel Width (MHz) Power (dBmV) FFT Type Modulation 6 10 41.0 2K QAM 256 3.1 Upstream channels Channel Channel Type Number of Active Subcarriers First Active Subcarrier (Hz) T3 Timeouts T4 Timeouts 6 OFDMA 200 74000000 1 0 Re: Seeing way too many errors Well I start this topic and the day after I get an email telling me there is work being done in my area tomorrow. Re: Seeing way too many errors I've had a BQM set up for ages but it doesn't seem too bad Errors are exactly the same as yesterday but will keep an eye on it and see if they rise anymore.