Upgrade your broadband for extra £4
Why do I keep getting this offer by email and when I sign into my virgin account. I am on 1Gig and not in a XGS-PON area.
Forum Discussion
7 Replies
- Martin_N
Forum Team
Hi lojelo5,
Thank you for our post. We're sorry to hear you keep getting this offer.
To confirm, what options show if you click on 'Upgrade Broadband'?
^Martin
Pretty pointless to be honest.
I am now also receiving emails regarding my package is soon to be out of contract and the renewal price is £13 more than what I am paying now!! who actually comes up with these offers do you really think we would jump at the chance to pay an extra £13 a month for the same package just so we can extend it another 18 months? I really do think you need to sit down and restructure your market team or keep them off the magic mushrooms for a week or 2.
- Ashleigh_C
We are so sorry that the offers have not been suitable for you lojelo5
If you do want to look at what other possible offers and deals we have you can click the link shown in your screenshot to chat further with our web chat team.
Hi Alex
I have replied.
