Networking and WiFi
For queries with home networking and all things WiFi
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Forum Posts

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

Resolved! Hub / TV Connection Issues

New to Virgin and having lots of intermittent issues. Hub 5 setup and have followed advice on these forum and split the 2.4 and 5 band connections out.Setup working fine, go to bed, next morning have random issues of TV boxes saying hub not connected...

RogerH01 by Tuning in
  • 5 replies
  • 0 kudos

Red light on Router

Hi I have a red light on my router it's a solid red light I haven't lost connectivity yet but it's worrying that it may drop at anytime and I work from home sometimes I have googled the issue and it said was connection so checked the wires all secure...

Illy01 by Joining in
  • 3 replies
  • 0 kudos

All4 geoblock

I have a smart TV that is connected to my network via WiFi. All the built in apps work except all4. All4 used to work but recently it will not play anything. The error message says geoblock. On an Android device connected to the WiFi it just says "fo...

randnet by Joining in
  • 34 replies
  • 0 kudos

Fibre optic availability

Hi, My partner and I have just moved to an apartment. Virgin fibre optic is available to the apartment directly above us and two floors below but is showing as not available in ours or the apartment below (it’s a 4 floor building with an apartment on...

CurtisH by Joining in
  • 1 replies
  • 0 kudos

factory reset hub 5 and WiFi pods

hello I just reset my hub pin in the back and went on the internet to factory reset with the password upder the box with 192.ect my question is if it factory rest it why are all the devices still connected I rang up and got a rude virgin person that ...

Terminator cap

I’ve left virgin and been sent a terminator cap but when I tried to fit it it broke. How can I get hold of another one. There’s no email address and I’m not wasting more time with virgins customer service phone lines. do I need a terminator cap or sh...

Resolved! VM Hub 3 and Asus XT8

Hi, Sorry, but I read all of the other threads and still have an issueMy VM Hub 3 was installed yesterday. Initially I turned off wifi on the Hub 3 connected to my ASus which was in AP mode and everything worked fine. I really wanted to use the Asus ...

HUB 3 RED status light after MODEM ONLY mode set.

I've very recently purchased a mesh wifi system (ASUS ZenWifi AX pair) to improve WiFi performance and coverage and to extend Wifi coverage across the entire back garden (using a wired backhaul once building works are complete).When I switch the HUB ...