POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi,Does the Virgin Hub 5 support LACP-IEEE 802.3ad using WAN Aggregation. I'm going to upgrade to another router, just to try and help online gaming. Cheers for any help.
The wifi signal strength from our Hub 3 fluctuates significantly frequently, causing very poor wifi to devices around the house, and complaints from the family to me. What can be done about this?I've used Ookla Speedtest from various devices througho...
I have had no internet for 6 days now and every day I'm getting text updates saying that there's an engineer working on the issue, when there isn't. I've called up and spoken to customer support about this issue but they have as much information as I...
I have used the Virgin connect app to scan our rooms but in the main bedroom I keep getting the attached message. I’ve tried calling the 0345 num but don’t seem to get through to anyone. I don’t think there’s a signal reaching the bedroom. We have a ...
my gig 1 is terrible, my xbox shows a maximum of 10mbs when downloading and will even drop to kbs, what am i paying for?they say oh do a speed check that'll always show above 500 but im literaly unable to download anything unless it takes 4 days, for...
Hi folks,Hoping someone can help as I'm having no luck. My broadband seems to be going down very regularly at least three times an hour. It's making working very challenging as I rely on a remote desktop that needs constant connection.The Virgin Medi...
Hello i have had my router hub 2 ever since I joined, that is a long time surely I should receive a more up-to-date router is there any spare hub3 about to send me please?
I didnt find an appropriate community to post this, please let me know if there is somewhere more appropriate.During my diagnostics for my first post (Critical Sync timing failures) I saw the HUB 3.0 was taking 10-15 seconds to load each page.please ...
Hi can anyone let me know if the Virgin Media Wi-Fi on the TFL London Underground is no longer in use. I can’t see the SSID but sure I could last week. Just changed mobile networks but that shouldn’t interfere with that.Hope someone can let me know
Hi,My router has a constant red light. I have checked all connectors, unplugged, reset the router and the light is still red.I have never had a white light on my route (had it since Aug 22), it has always been orange and when I was setting it up I wa...
