Recent DiscussionsNew black Wi-Fi booster I have received a new black Wi-Fi booster as I was told they are better than the white ones…. I can see it in the network but it’s not working? What to do next? Install near the main Hub and then m...New router needed Hi, I’ve recently been having some problems with my router (Superhub 3). It’s been periodically kicking all devices off it. A few mins later the network appears again but won’t auto connect the devic...Unicast Maintenance Ranging Critical Error This past week I have been having critical errors on my Superhub 5, and have lost connection at times at night. Can someone look at my connection Very old router replacement My son has moved into a private student house that has Virgin. The WiFi is poor in his room. The modem/router is a Cisco DPC3925. Looks like these are ancient. I'm assuming that Virgin will upgrade t...Errors, could a mod have a look please. I think there is external noise. The errors are intermittent and come in bursts. 3.0 Downstream channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 2260...Hub 4 been flashing red all day.. have reset it and everything with no luck As per headline.. all day flashing read and ive left it all disconnected for 10 minutes and pressed the reset button in the back in hope that would fix it.. any help would be most appreciated as i r...Very low WIFI after upgrade to Gig 1 broadband Using Hub4 connected to M4 iMac and iPhone 13. I have just updated my package to Gig 1 broadband having previously been on M500. Tests I have carried out show that my iMac is connected to the router...Solved2.4Ghz on guest network My hub 3 is set for 2.4 and 5 ghz but I only want 2.4 on my guest network. SSIDs I have OG and OGguest. How do I set this up please. Superhub 3 - RED LIGHT Hi, Once again after 2 years of the previous being swapped, I've noticed the Superhub 3 showing the red light / overheat warning. It isn't just related to the high heat as this has been present for ...How can I book a engineer for a broadband socket installation? I am unable to speak with someone from Virgin Media so I can book an engineer appointment for a broadband socket installation. I ordered the Quickstart installation kit for the broadband but I noti...
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