POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hello,On Friday 22nd of March, some time in the evening, my connection dropped out for around 1 minute, then came back. It has since happened every day since then, in the evenings. Sometimes every hour, sometimes 2 times per evening, but always every...
I have had my new reuter for a few weeks now as my old one was having problems. This new one has been great, until 2 days ago, I couldn't play my apps on my tv. I tuned it off and on and my apps are ok now, although I had to sign back into everythin...
We booked in with VM to have our router moved from upstairs to our dining room. Has anyone had this done? What do we need to do to prepare? Can it be placed in the middle of the room or does it have to be on an outside wall only. Thanks!
Hi.My Virgin connection was installed on Thurs 21st March and I've never been able to log in to the Hub 4 router to change configuration settings. I've read all the post on this Forum. I'm about to cancel my contract, since I am still within my initi...
Hello forumWe’ve got VM250 but get a lot of issues with WiFi dropping out either for all devices or several devices. We have to restart the router almost daily and it definitely cannot cope on the days when my partner and I work from home - we don’t ...
I honestly can't think of a more frustrating company that I've ever had to deal with. How can they be so bad?
Hi,Last friday night received a hub 3, connected it, did a few tests and all great. Changed the wifi name and all our devices connected automatically to this new set up. But, since then, everything is unstable. Some places in the house i get no servi...
Hub 5 user. Today I have NO WiFi in my house. Have reset router and still no wifi. I have ethernet but no wifi. What is going on in virgin media fairy land today? The Hub 5 is the only device I am using 'Virgin Media'. So, what's going on today?
Looks like we have yet another outage in the PR6 postcode area …These are getting more frequent…time for a change of provider ..can I end my contract on failure to provide a reasonable service I think 2 days or more is an unreasonable time frame..The...
My smart tv keeps disconnecting from the WiFi, problem only started a short time ago. I have to log the tv back in to the wifi nearly every day. I’ve done all the usual things, rebooted modem etc but still having same problem. A few months ago our wi...
