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Another day, another outage

zudecke
On our wavelength

on ‎03-04-2024 11:30

I honestly can't think of a more frustrating company that I've ever had to deal with. 

How can they be so bad? 

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3 REPLIES 3

jpeg1
Alessandro Volta

on ‎03-04-2024 11:41

Well you're paying, so it works for them. 🙂 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.
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zudecke
On our wavelength
In response to jpeg1

on ‎03-04-2024 12:43

I even wrote to the CEO reason with them. They said "no", but credited me £38.

Aa if £38 will compensate. 

Anyone know how I can get out of a contract early without penalty? 

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Ashleigh_C
Forum Team
Forum Team
In response to zudecke

on ‎09-04-2024 09:15

Hi there @zudecke 

Thank you so much for your post and welcome back to the community forums.

We are so sorry to hear that you have faced an issue with your service and that an outage is currently present. Can I ask if an estimated fix time has been given for the outage? We would be happy to raise a complaint for you in regards to this via a private message if you would like?

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