Recent DiscussionsFault Ref: F012026195 Please can a VM member of staff on here explain why the ‘fix’ date of this issue keeps changing from today 10th October (engineer on site) to 15th October (engineer is on his way) MULTIPLE TIMES A DA...2.4ghz & 5ghz intelligent pods Hi I have a Hub 5 and am looking to split my signals to 2.4ghz & 5ghz. My question is that I am using intelligent pods and if I split my connections to 2.4 & 5ghz will the intelligent pods still ...Asus ac86u router slower than new virgin hub I’ve just moved and upgraded from 350mb to 500mb however was only getting 250mb speeds. I reported this to VM and have got a new virgin hub 5 from a VM engineer installed today. The hub is curr...Internet connection seems unstable Hello, We have a Hitron CGNV4 router with internal wifi turned off and 2x Unifi Access Points. We are having issues with the connection to phones, PS5 etc just dropping and then struggling to reco...Wireless Router I was recently emailed by a company called NETGEAR who informed me that my wireless router had reached it's end of service. A friend and my daughter assured me that virgin replace routers free of cha...Experiencing minimal packet loss and frequent ping spikes Have been experiencing low packet loss 1%-4% and frequent ping spikes in online games. It's been happening on both WIFI and ethernet. Heres my bqm WIFI POD NEEDED Misbah here, I just got my 1gb Virgin Media Broadband (£35 per month) installed today after a 1 month wait. I use my Playstation 5 everyday and noticed that my playstation is only delivering 60-70mb...Wifi pod required Hello, the VM connect app constantly fails for me when I try to do wifi speed tests. I've tried for the last two weeks without any success. I have wifi dead spots that need to be filled and would l...3rd WiFi pod Hi I'm still having issues with my WiFi and it's affecting my Ring Security system. I have two WiFi Pods and I think I need just one more. I've been trying on the my virginmedia app but it keeps say...WiFI Pod—am I entitled to one? I have Gig1 Volt speed boost. In one room VM Connect reports 'Fair' , Download 24 Mbps, Upload 23 Mbps and I thought that this would entitle me to a free pod but the App gives no information on how ...
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