Networking and WiFi
For queries with home networking and all things WiFi
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Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 141 replies
  • 1 kudos


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 40 kudos

Why a week to fix?

We have had on and off Internet for the past week, I have checked the status etc and it says they know about the fault and there is an estimated fix date of 27th March.Why is it estimated to be a whole week to fix it? Yesterday it said engineers were...

HJones84 by Joining in
  • 2 replies
  • 0 kudos

No Modem Mode on Fibre Hub (Ireland)

Hi,I have just been told by tech support that the new Fiber Hub for full fibre service in Ireland cannot be switched to Mode Mode... I searched on this forum and the issue seems to persist since months and months. Anyone knows when a fix is planned t...

gianmini by Tuning in
  • 7 replies
  • 0 kudos

Resolved! How can I get my Virgin IP address unblocked or changed?

Recently I have been unable to send emails through my Virgin email account.I have discovered that somehow my IP address is on a policy blocklist (with SpamHaus).I have switched off my router and restarted but my IP address has remained the same. How ...

jackol by Tuning in
  • 7 replies
  • 0 kudos

"Hmmm… can't reach this page" on new Hub 5

Received and set up a new Hub 5 yesterday (replacing a Hub 3 following the 18mthly renewal/upgrade of the contract)Since then, when browsing (on PC with wifi on 5G), I keep getting a 'Hmmm… can't reach this page' ' server IP address could not be foun...

beardedian by On our wavelength
  • 23 replies
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Resolved! The New 5x Hub (different than the standard 5Hub)

Hi everyone, I hope this information can be helpful for others as it took me over a week and more than 20 calls to Virgin support to finally resolve the issue.After residing at my property for over 10 years, I was thrilled to learn that Virgin Intern...

Wifi Pods VW not issuing 😡

I upgraded with VM broadband over a month ago. I was promised existing VM boosters would continue to work with the HUB4 (lies) from both telephone advisor and engineer. I contacted VM who advised that if I wanted the new pods I could have 3 pods if I...

G231G by Joining in
  • 4 replies
  • 0 kudos

moving superhub

I have a superub which was installed by Virgin a long time ago, it's located in a loft room with a coax cable running from the virgin box up a drain pipe and into a loft room . I now wish to move it from the loft room into the Front room.I was wonder...

bobgarb by Dialled in
  • 7 replies
  • 0 kudos