Networking and WiFi
For queries with home networking and all things WiFi
Showing results for 
Search instead for 
Did you mean: 

Forum Posts


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 52 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub Connection

My Windows 11 laptop keeps connecting to one of my wifi pods rather than the hub. This happens even when I'm only a few feet away from the hub and means my wifi speeds are greatly reduced. It doesn't happen with any other devices.Any ideas how to fix...

MCam by Joining in
  • 3 replies
  • 0 kudos

Virgin media broadband (Help)

So I’ve been with Virgin media Broadband for about a week and from day one I’ve been having connection issue, my engineer put a 15db( something to reduce the connection to the box because he said it was coming in too high which could then cause the b...

Resolved! Google nest Wifi - Hub3 Modem mode

Hi all, I'm having trouble setting up Google Wifi router / points with Hub3.0 in Modem mode.I placed my hub 3.0 in modem mode.  I restarted my hub. I can connect to internet via ethernet cable ( am typing this post) while my Hub3 is in Modem mode. No...


Logged a complaint last week as faulty hub and had terrible wi-fi for months. Had a text message from complaints team with a message saying they had phoned me! (I had no missed calls?). Said to call back on 0345 454 1111. Unbelievably there is no opt...

SJ23 by Joining in
  • 6 replies
  • 0 kudos

Network dropping packets since March 15th

Hello,I have been having packet losses on my connection since March 15th.This occurs on both wired and wireless connections, and also both router and modem mode across all devices on the network.I contacted support, and they sent out an engineer to i...

Andyt by On our wavelength
  • 3 replies
  • 1 kudos

Resolved! Broadband - Wi-Fi

HiThis is more of a rant. We returned to Virgin after many years and bad experience but had hoped things had improved.Having been assured that the only charge would be £35 and confirmed that a new feed would be required from the street, surprise, sur...

Red63 by Joining in
  • 25 replies
  • 0 kudos

Not sure if I need a new hub

 Our broadband seems to be a bit erratic and has been really slow on occasion and has been dropping in and out and losing connection at random times. We have had our hub 3 for a number of years now and I’m wondering if we need a hub change. Has anyon...

Odin5 by Dialled in
  • 8 replies
  • 0 kudos

New Virgin media supply for new dwelling in garden

I have virgin Media for my existing property on Oxford Road in Cambridge and am building a new house in the garden accessed off a road to the side of the house (Wentworth Road). I would need a new separate virgin media connection for the new dwelling...

Tavare by Joining in
  • 3 replies
  • 0 kudos

Resolved! Not received wifi pod

Hi, I renewed my contract about 6 weeks ago and was told that a wifi pod would be dispatched.  This has yet to be received and I am suffering poor wifi in one room. Please can a VM staff member assist? Thanks 

Resolved! Throttling on BT Sport

VM is throttling our BB.   Its speed is 300mb plus but download and streaming buffers continuously.   My son’s work connection on Teams fails often.   This never was the case with our former ‘slow’ 60mb BT router.   How can I stop throttling?   Will ...