Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
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Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Virgin Hub 3 constant red light

Hi,It seems that yet again I'm having issues with my VM Hub 3. It was replaced in the past for connectivity issues/red light issue. It appears to be a recurring theme. I've had some connectivity issues lately, where the connection drops randomly, som...

Wi-Fi Pods (White) not connecting to Hub 3

We’ve recently received a new Hub 3 but it won’t connect with our Wi-Fi Pods (White).I’ve tried everything mentioned on relevant discussion threads here including calling Virgin Media tech support (the automated system runs a WiFi test but does not p...

TobyF by Joining in
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Receieved this txt

Hi, it s SHALEE OF TEAM MJ FROM VIRGIN MEDIA. Some good news! We ve confirmed your details and just need to speak to you to place your order. Please call me on 0800 052 2101 So I cancelled virigin a few days ago as my price was doubling for a very sm...

Hub 3.0 crashing

Hi,Since December, my Hub 3.0 crashes every day. Sometimes it recovers / restarts itself, sometimes I have to restart it using the rocker switch on the back. It takes ~10 minutes to get back online each time. I'm not sure how to troubleshoot this...I...

Wi-Fi Pods Broken After New Hub Installed

Hi there,I’m having terrible trouble with my wi-if not working properly for some time now. I was promised 3 pods as part of my new package, but I’ve only been sent 2. The Wi-Fi was still really poor, so they have sent me another hub 3. My existing tw...

Marz123 by Joining in
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Haven't ordered wifi pods

On Tuesday, I spoke with a VM agent through WhatsApp as I had poor wifi in several rooms in my house. He told me he would book a technician and order the pods after 24 hours due to a "short term connectivity issue". Technician came and went the day a...

Cannot find address in postcode

Hi, I have converted my house into two flats. Both addresses are registered with Royal Mail - flat 1 and flat 2. I want to install broadband into the upstairs flat (flat 2) but I can't see it in the dropdown menu. Please can you assist me with this?

Effie4 by Joining in
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Hub 4 keep losing connection and dropping with 5GHZ

For several months our 5ghz wifi has kept dropping but the 2.4mhz is ok.I have 2 different names for the connections and had no problems since I put the Hub 4 in, which was almost 2 years ago. Now though, the 5ghz connection is dropping multiple time...

Poddys by Dialled in
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