POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi - seeing others post about it here, I've got regular timing sync problems, started in the last month and now a (more than) daily occurrence. I did have an engineer booked this week, but was told 'there's a problem in the area so your engineer is ...
I am introducing a managed switch which has PoE and non-PoE RJ45 ports so that I can distribute fixed and wireless access points in my house, and further into my garage and summer house.My questions are:What is the DHCP range for my VM router. I need...
Soo frustrated. Where to start....I rang and agreed to a Volt mega bundle 2 weeks ago. On closer inspection I realised I had 2 contracts, 1 with Virgin for TV & Broadband and 1 with o2. The sim arrived the next day (even though I didn't need or want ...
Hi,Along with the Connect app not working, I now cannot access the router settings via the browser. I’m connected via LAN cable to the hub 4 itself. I’ve tried a 60 second reset, with the same results. Nearly all of the time, it times out/loads indef...
HiI have been sent a WiFi Pod (white). I've followed the set-up instructions, but the pod just pulses white. The Connect app can't find it either ("Your wifi pod is offline"). I have a Hub 4. The pod is currently located right next to it.Any ideas?
In the past week my Hub started showing a Red Light instead of the white one on the front.I have undertaken the various troubleshooting suggestions and nothing has changed. There are no service problems visible when logging on this website to check s...
I'm going round in circles here...I have recently upgraded to the 1gig volt package.I have set up the new hub 5 router and have good reception close to the Hub 5, but have poor WiFi in the kitchen at the back of the house.In 'my virgin media' account...
When I try logging into broadband part of vm connect app it keeps on saying I'm not home when I am so won't connect. I have reset router uninstalled and reinstalled app but still not working.
Hi allHub 3.0 user here - all was running well with WiFi pod for the last few months. Out of nowhere today I've had connectivity issues and slow speeds on most of my devices.Did a reset and after much tinkering, managed to get everything connected ag...
Hello.Recently had virgin media service installed with Hub 5. I would like to control the WiFi remotely by pausing individual devices. I understand the VM connect app can do this.However I'm struggling to get my VM connect app to detect the Hub 5.Tri...
