Hello, We are aware that some users may be unable to watch TV apps on the V6, with the error message "incorrect security certificate" being displayed. This has been logged under F011216248 and we are waiting for our internal and external teams to con...
Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...
Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.
Recently moved to a new house, which was eligible for self install. The only new kit we recieved was a hub 3, so we reconnected the original V6 box from our old house. All channels appear fine, but there are no on-demand services working and planned ...
Im having issues with tv channels pixelating and stalling. This is happening not only on the 2 V6 boxes but also on the tv go browser app. This was also happening on the windows app but tried to reinstall it but is no longer available to download. Iv...
Would someone be able to assist?We have multiple V6 boxes and 1 of them no longer can connect via WIFI.Using an Ethernet cable will work but this is not ideal for its location.I have moved our boxes around to test and the problem remains with the sam...
Can anyone give me the link to copy series links after a box swap etc.. the link I had does not work anymore... https://manage-virgintvgo.virginmedia.com/tivo/boxswap/copy/
That’s TV is now only showing “The Best Music” up until 8pm and then “That’s entertainment” for the evening time in the planner listings. it’s like this every day until it gets to the “To Be Announced” days.At the moment Benny Hill is on but is not s...
When I was given my new contract I was told it should include Netflix. How do I sign in to Netflix with virgin media. My package is mega volt
Hello Watching "RedEye" and the sound is so quiet on ITV 1 right now despite the volume being on 69. Is anyone else experiencing the same issue?? I look forward to response and thank you for your time! SlowStar
Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.
Hi there, looking for help moving our virgin box to another room.
I've been away for a couple of weeks.In that time my box has lost connection with the Virgin Media Service. This used to happen a lot with my old box, but has never before happened with my V6 Tivo box.I've rebooted the router and the Tivo box multi...
