On our wavelength
since ‎13-07-2015

User Statistics

  • 36 Posts
  • 0 Answers
  • 3 Kudos Given
  • 4 Kudos Received

User Activity

Hi, please could someone advise.We have an email with you and yesterday it started having errors when sending.Today it has completely gone, receiving still works and oddly it's using the older password to receive the email and not the up...
We had an area wide power cut 3 days ago. When this happens our phone lines stop working and is still currently not working. Sometimes we get a dial tone after random amount of hours/days following the power being resumed (this outage was for 1 min)....
I reached out to Virgin Media on the chat via My Virgin Media to try and order a 2nd wifi pod (which I thought was going to be an easy process).After an hour sending screen shots and getting no luck I am without a 2nd plug, so I am not sure how you e...
Hi, looking for some help.We have our TV with Virgin Media and to confirm I have never used the Virgin Media - Netflix app.We have just had our bill from Virgin Media showing a Netflix subscription of £15.99, I have since called up Netflix and we man...
Hi,Our phone landline is not working at the moment, we had area power cut yesterday and since then its been dead.All other services we have with you came back straight away (TV, Broadband).This has happened before and its extremely annoying, sometime...
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