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Mint2323 · 29-09-2023

Hi, please could someone advise.We have an ntlworld.com email with you and yesterday it started having errors when sending.Today it has completely gone, receiving still works and oddly it's using the older password to receive the email and not the up...

Mint2323 · 07-09-2023

We had an area wide power cut 3 days ago. When this happens our phone lines stop working and is still currently not working. Sometimes we get a dial tone after random amount of hours/days following the power being resumed (this outage was for 1 min)....

Mint2323 · 09-08-2023

I reached out to Virgin Media on the chat via My Virgin Media to try and order a 2nd wifi pod (which I thought was going to be an easy process).After an hour sending screen shots and getting no luck I am without a 2nd plug, so I am not sure how you e...

Mint2323 · 31-07-2023

Hi, looking for some help.We have our TV with Virgin Media and to confirm I have never used the Virgin Media - Netflix app.We have just had our bill from Virgin Media showing a Netflix subscription of £15.99, I have since called up Netflix and we man...

Mint2323 · 05-05-2023

Hi,Our phone landline is not working at the moment, we had area power cut yesterday and since then its been dead.All other services we have with you came back straight away (TV, Broadband).This has happened before and its extremely annoying, sometime...

Mint2323 · 01-10-2023

Nice one, that was exactly the issue I was experiencing.All seems to be working again.Thanks for your assistance Graham_A

Mint2323 · 30-09-2023

Thanks for your assistance Graham_AI have made some progress, I am now able to access the email address via a browser.I am able to receive via an email to client app, however sending is not working.message showing 'Sending of the message failed. Unab...

Mint2323 · 30-09-2023

Hi, thanks for the update on your situation.I have also managed to log into my mail but only via a browser.My original email programme no longer works with the new email/password.Just feels broken.

Mint2323 · 30-09-2023

Just to add to this;I have tried again to go through the steps this morning, however on step 1 now all I get is this message when choosing a new password.'Sorry, there was a problem registering that password. Please choose a different one.'I have tri...

Mint2323 · 09-08-2023

Thanks John, I will give it a go and report back.To confirm we are on the Volt tariff.Thanks for your help.

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Email down.....again (ntlworld.com)

Phone line down after area power outage

Help getting 2nd wifi POD

Neflix charged via Virgin Media, not authorised.

Phone Landline Not Working After Area Power Cut

Re: Email down.....again (ntlworld.com)

Re: Email down.....again (ntlworld.com)

Re: Email down.....again (ntlworld.com)

Re: Email down.....again (ntlworld.com)

Re: Help getting 2nd wifi POD