Virgin TV V6
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Forum Posts

Incorrect Security Certificate error - TV Apps - F011216248

Hello, We are aware that some users may be unable to watch TV apps on the V6, with the error message "incorrect security certificate" being displayed. This has been logged under F011216248 and we are waiting for our internal and external teams to con...

ModTeam by Moderator
  • 0 replies
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Known Issue: Clear and Reset Function - V6

Hi All,  We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...

ModTeam by Moderator
  • 0 replies
  • 2 kudos

Resolved! Red Button - V6/TiVo boxes

Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't  currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.

What is a virtual technician?

Can someone please explain what a virtual technician is? After spending last four hours waiting and rarely chatting on virgin app, I have been promised a virtual tech will call me within next four hours to resolve black screen on tv. I’d much rather ...

To be announced /Title not found showing

Hi guys, I recently changed my internet to use google WiFi and use the hub as a router only. This was fine and recently the tv guide has now shown to be announced and then title not found. I can’t connect to a network and unplugged the box and intern...

Ravz27 by Joining in
  • 7 replies
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Remote control slow for tivo

Hithe remote control for my TiVo is very slow to respond on the screen.  Typing numbers or moving between programmes is far too slow.  It’s not the remote or the batteries as I see it register the commands by the flashing lights.  The TiVo box is old...

Normski2 by Joining in
  • 5 replies
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Resolved! Adding apps

Can you add apps to virgin media TV box? Like twitch or WWE network?

munkibiz by Tuning in
  • 3 replies
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Channel 5 missing

Also missing are BBC Parliament HD on Ch605 and QVC-SD on Ch740 Restarting the box doesn’t fix it. My Virgin Media states no fault found. :::sigh:::

TonyJover by Up to speed
  • 13 replies
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Slightly odd Internet connection issue

We have three V6 boxes and one TiVo and three out of the four are working fine. One was being a bit temperamental so I tried doing a restart on it and when it rebooted it had dropped its internet connection - coming up with a C230 error. I reconnecte...

AliN1 by Joining in
  • 4 replies
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Virgin V6 Box Faults

Moved my V6 box and wanted to give it a clear out with a full erase and factory reset and now I have nothing but issues.Moved the box fine and then went to the settings and done the clear and reset.It sat switching itself off and on with the welcome ...

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