Virgin TV V6
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Known Issue: Clear and Reset Function - V6

Hi All,  We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...

ModTeam by Moderator
  • 13917 Views
  • 0 replies
  • 2 kudos

Resolved! Red Button - V6/TiVo boxes

Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't  currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.

Resolved! Channel 101 missing

Hi,I have just found that our Channel 101 BBC 1 has disappeared! Get the message 'This Channel is not authorised' and to phone 150 for help.   Phoned 150 and got NO help and cut off, so will try here.Question is why has this message come up and how d...

oracle57 by On our wavelength
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  • 6 replies
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Re: On demand not working

I have the same issue. All Sky on demand features tell me I needed to upgrade to view. Spoke to tech support and it is  known issue that will take some time to resolve. I am now on  list to get considered for compensation for loss of service.

Cannot watch recordings from C4 HD

My other half has recordings from C4 HD on our V6 box. When she goes to watch them it tells us we need a subscription to watch, yet we have access to and can watch C4 HD with no problems. Has anyone else had this issue?Thanks.

Amazon Prime problem.

Every time I open Amazon Prime on my V6 I'm asked to accept or reject cookies. Regardless of which I select the screen still comes up every time. Anyone else had this? Is there a fix? TIA 

Box sometimes crashes on start up

HelloI've had an issue for a while and can't seem to find any other similar reports. When switching on, the light goes from red to white but then sometimes nothing happens. If I leave it for 5 minutes, eventually the light goes amber and it goes thro...

Known Issue: Clear and Reset Function - V6

Hi All,  We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...

ModTeam by Moderator
  • 13917 Views
  • 0 replies
  • 2 kudos