Catch up/on demand dropping constantly
Since day one I’ve had nothing but problems with Virgin. If it wasn’t slow internet or constant drop outs it was the Virgin Go app not working. all of this was bad enough, but watching on demand services, catch up and Netflix is impossible. Programmes drop out after about 5-10 minutes. It’s so bad we’ve bought a Firestick to watch. Error code 01119 not good enough. We’ve done all the resets, updates etc. the service is getting poorer by the month. our contract is up in January and we will be looking at alternatives if huge improvements aren’t made.