Cannot use own Netflix account with V6 box
We have two V6 boxes, both of which are used to view Netflix via channel 204. We have a Netflix premium account used for this. We DO NOT want to link our existing Netflix account to be billed via Virgin Media. On one of our V6 boxes, we no longer have the option to logon via the Netflix app, this has only happened recently as it was working fine about a week ago. We only get the screen that forces us to link our Netflix account to Virgin Media. the other V6 box is fine and goes straight into the Netflix app when pressing the red button on channel 204. Again, we DO NOT want to link our existing Netflix premium account to Virgin Media. We simply want to logon to the Netflix app using our existing account. I have reset the box multiple times (after working out the V6 clear everything boot loop) and am still prompted to link the account. We have a Mega TV package and I am aware that Virgin offer Netflix standard as part of the package - but we do not wish to use this. The TV the box is connected to has no internet access so there is no conflict with any other Netflix app. Can anyone advise how we remove this restriction?Solved306Views0likes8CommentsSomeone else logged into my netflix app
Hello, I was charged premium Netflix to my bill, so checked the app on my tivo box & an unrecognised account is set to use the app. I have tried logging out of the app multiple times but it logs back in everytime. I have called virgin who says I need to speak to Netflix....called netflix who say I need to speak to Virgin. Has anyone else had this issue or fixed? The account is registered as email [MOD EDIT: Person info removed] I have googled this email address & it comes up with an Algerian netflix selling site. Neither Virgin or Netflix seem to want to help with removing this account from my box so I am stuck with someone else watching netflix through my tivo box using my internet... Many Thanks in advance5.6KViews2likes22CommentsCatch up/on demand dropping constantly
Since day one I’ve had nothing but problems with Virgin. If it wasn’t slow internet or constant drop outs it was the Virgin Go app not working. all of this was bad enough, but watching on demand services, catch up and Netflix is impossible. Programmes drop out after about 5-10 minutes. It’s so bad we’ve bought a Firestick to watch. Error code 01119 not good enough. We’ve done all the resets, updates etc. the service is getting poorer by the month. our contract is up in January and we will be looking at alternatives if huge improvements aren’t made.2.8KViews0likes12Comments