Virgin TV V6
For all V6 box & service questions
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Forum Posts

Known Issue: Clear and Reset Function - V6

Hi All,  We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...

ModTeam by Moderator
  • 0 replies
  • 2 kudos

Resolved! Red Button - V6/TiVo boxes

Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't  currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.

New channels not available

Hi, I rang virgin media the on the 15th June to see if they could do me a better package deal. I was told on the phone, the changes to my broadband and tv series would take effect within 24 hours - we are now out of that time window. I addded the mov...

Virgin TV Channel Guides

Regarding the Virgin TV Channel Guides:

VMViewer by Fibre optic
  • 1 replies
  • 0 kudos

V6 box constant reboot loop

Tonight I changed channels to 501 and a brief message came up saying channel couldn’t be found or something like that with a totally black screen. The box then rebooted itself and eventually came up with the green screen saying it has detected an iss...

jgnotts by Superfast
  • 7 replies
  • 0 kudos

V6 box no info available on all epg

Over the last week I've noticed some channels in the guide showing "no info available". Since yesterday, all the channels are now showing "no info available". I've switched everything off and on but nothing changes.Catch-up and on demand are not work...

Resolved! v6 box hung on starting up message - flashing light

My v6 box has hung on the "Starting Up" message. The light on the on button is also flashing. I've tried rebooting a number of times, etc. Its been taking longer and longer to start up for some time now, however we also had a power cut on Friday so I...

Bilco62 by Tuning in
  • 3 replies
  • 0 kudos

Unable to control v6 BOX with LG magic remote

I have the LG C2 TV with the LG magic remote model number mr22gn and I cannot get it to control my V6 set top box. I've been through the pairing via the tv and it's tried several options but none of them work. I spoke with LG support and they said it...

V6 issues

Good day. I am also having this same problem with my V6 box. Can you please advise me what I can do as it shut my box down 3 times running last night. It’s becoming a nuisance and seems to be happening more than before. Thanks in advance for any help...

V6 box beeping

My v6 box is beeping all the time and needs restarting when it’s switched off. I’ve tried everything as stated on this forum but nothing works

V6 box connectivity issue

PLEASE Please, please can I ask a moderator to address this issue?As if it wasn't frustrating enough recently not being able to get the V6 box to automatically show the Virgin interface when the TV is switched on & having to keep rebooting it from th...