Hi All, We're aware of an issue when using the 'Clear and Reset' functionality on the V6 box. Using either of the following options will cause your box to enter into a starting up/clearing data loop. Clear Programme Info & Planned RecsClear & Delete...
Trying to watch the Sunderland v LCFC game via the red button and it's not working. It says there aren't currently any interactive games on any of the sky sports channels...... Please sort this as I'm not getting the service I pay for.
Hi,I have problems with picture pixelation on numerous channels such as Sky Sports F1 UHD, Dave HD, BBC1 and 2 HD, Reality HD, Yesterday HD, Gold HD, Al Jazeera HD, BBC News HD, Channel 4 HD and Sky Showcase HDI have tried the usual methods of fixing...
Hi,My physical remote isn't working properly so I decided to use the TV control app. Unfortunately I am getting this issue I have checked all settings, box is connected via Ethernet and both the V6 box and the device I am using is on my home network....
We have exacly the same issue. Tried everything but to know avail. My contract is up in August. [MOD EDIT: Subject title changed for clarity]
Hi, my tv keeps pixelating, I’ve rebooted but it’s still happening, any help to fix this please?
Like a number of other users, my sound keeps cutting out sporadically when watching live tv.I’ve changed the audio setting to “Dolby digital to pcm”. This has improved things slightly in that the sound doesn’t cut out quite so much, but it does still...
When ever we use on demand to watch tv shows we are getting a constant spinning purple circle. The show plays fine with no buffing at all, my vrgin box is connected to the hub wired.We have fully reset box multiple times and reset the hub as well.
I live in Lincoln. (LN6)Lincoln is in the East Midlands.My V6 box is tuned to receive East Midlands regional programsHowever, the East Midlands TV region does not include Lincoln.The TV region that includes Lincoln is "BBC Yorks & Lincs".How do I re-...
On demand isn't working. Channels with adverts will display the pre show adverts but not the actual program other channels display the error "This show is temporarily unavailable" can the code 668. I've tried rebooting the v6 box and also removing my...
Hi,My V6 remote control is extremely worn and tempremental and I'm trying to request a replacement online.It confirms that it is free of charge, but then on the final stage it gives an error - "An error occurred when placing your order".Can a member ...
Hi, I'm having the same problem with my V6 box, it's fine if I select "Dolby to PCM" buy if I chose Dolby Digital I get the sound cutting out for 1 or 2 seconds every 20 to 30 mins. I started to get the problem a few months ago, I assumed the box was...
