Forum Discussion

bigguy283's avatar
bigguy283
Up to speed
2 months ago
Solved

My new installed V6 telling me not enough space for recording 😞

Hi there, I had my old V6 box replaced yesterday, as old one kept rebooting, so I set up a few series links as usual, only to find after a few additions I got the message , there is not enough disk space for a recording I tried to add from the TV guide , I looked in settings,system,system info , it says , Recording Capacity:up to 120 hours for HD etc etc.   Free Disc Space up to 112 hours for HD etc etc.   so why is my box not allowing me to add further recordings, please note I have been using V6 boxes for years, so I no how to use them, I know this happens when you use Keep till I delete option,and box is over 60% full, but this box has only 1% used disc space.   P.s I also lose the small TV picture top left with a small, !  Press BACK, when I click TV guide, this never happened on my old V6 box , why does it not show TV picture of channel I'm on ?     Thanks for any help🤞

  • bigguy283's avatar
    bigguy283
    2 months ago

    Hi everyone, just an update from me,after messing about with this box for the last hour, I have found (hopefully) the problem with the disc space available, this box ,when I set up my series links for sports etc , it chose to try and setup to record on All channels available !! i.e sky sports all channels SD/HD , so when I looked at planned recordings ,( press home,then button 2, handy quick option) I saw a lot of clashes and duplicate recordings!!.  So I went to series links ( press home ,then button 1, handy quick option) I edited them to the main HD channel option. Now I have no disc space problem.🤓 By the way pressing Home then button 6 , gives you Recordings Hiccups menu where you can also edit all recording problems, i.e change options of channel available.  As you can see I have been going through this box , was driving me crazy.🤪.  Now all I need,is to figure out why this box has a delay in getting preview window, not as I thought a tuner problem,because even happens while watching a recording, if I press home , Blank preview window,  I have to press back,wait for a while then home, sometimes preview works sometimes not, but I ain't losing sleep over this.  Thanks for all your help, hope my quick link options help some of you avoid all the remote button pressing through the home menus, there are 6 quick button options, I only use Home 1, 2, 6. 

8 Replies

  • japitts's avatar
    japitts
    Very Insightful Person
    2 months ago

    Just to clarify... you say that "My shows" lists 99% free, and system info shows 112 hours HD remaining?

    That seems about in-line with ~1% used, unless I'm misunderstood your post.

    The TV preview mini-window can be toggled via Home > Help & Settings > Settings > Display Settings & Subtitles > Video Window

     

    • bigguy283's avatar
      bigguy283
      Up to speed
      2 months ago

      Thanks for reply, just to clarify, my box tells me not enough disc space for any new recording I try to add although I only used 1% so far, so in my planned recording I get the dreaded "X" saying this recording will not be done unless I free up space!. Also I know about the video window,but the problem is it is there but Blank with an ! and BACKUP , there is no TV channel showing, I know I can toggle video box via the slow motion button on the remote ,but again when I toggle it on/off all I get is a blank box no picture or sound.Thanks again , but this is crazy on a new box.

  • bigguy283's avatar
    bigguy283
    Up to speed
    2 months ago

    Blimey this box is weird, I know find it If choose, home , the small TV box is blank and silent, but if I click TV button , then click home ,the small preview window now works, but I have to do it twice for every time I press Home to access TV guide, and if I do it again press home the box is blank, it's as if the tuners are to slow for the preview window this is crazy , never had to do this on all my other V6 boxes I had in the past, is this a software problem on this new box?  I still have no idea on the hard drive disc space problem.

  • jpeg1's avatar
    jpeg1
    Alessandro Volta
    2 months ago

    You have done a complete reset of the box? 

    • bigguy283's avatar
      bigguy283
      Up to speed
      2 months ago

      No not yet, as recording sports at the moment, but it was fully installed as new, with updates took about 30 minutes by the engineer.  If I do a complete reset of the box, will this not just be the same as yesterday, and won't I lose the recordings, and this will be ridiculous to do every time this box has a hissy.

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    2 months ago

    A cynic might suggest it's all to edge towards a "free upgrade" to the 360 platform ...   ;-)

  • bigguy283's avatar
    bigguy283
    Up to speed
    2 months ago

    Hi everyone, just an update from me,after messing about with this box for the last hour, I have found (hopefully) the problem with the disc space available, this box ,when I set up my series links for sports etc , it chose to try and setup to record on All channels available !! i.e sky sports all channels SD/HD , so when I looked at planned recordings ,( press home,then button 2, handy quick option) I saw a lot of clashes and duplicate recordings!!.  So I went to series links ( press home ,then button 1, handy quick option) I edited them to the main HD channel option. Now I have no disc space problem.🤓 By the way pressing Home then button 6 , gives you Recordings Hiccups menu where you can also edit all recording problems, i.e change options of channel available.  As you can see I have been going through this box , was driving me crazy.🤪.  Now all I need,is to figure out why this box has a delay in getting preview window, not as I thought a tuner problem,because even happens while watching a recording, if I press home , Blank preview window,  I have to press back,wait for a while then home, sometimes preview works sometimes not, but I ain't losing sleep over this.  Thanks for all your help, hope my quick link options help some of you avoid all the remote button pressing through the home menus, there are 6 quick button options, I only use Home 1, 2, 6.