Forum Discussion

Terrysutt's avatar
Terrysutt
On our wavelength
2 years ago
Solved

Deleted recordings

There used to be a way to recover deleted recordings.I had a situation the other night where I had

2 programmes recorded,episodes of the same programme.After watching episode one,I went to the

dustbin and deleted it.I then clicked on episode two to watch but that was also deleted.Is there any

way to recover the recording as before?


  • Terrysutt wrote:

    There used to be a way to recover deleted recordings. I had a situation the other night where I had 2 programmes recorded, episodes of the same programme. After watching episode one, I went to the dustbin and deleted it. I then clicked on episode two to watch but that was also deleted. Is there anyway to recover the recording as before?


    Unfortunately when you view your series recordings list and delete one it automatically drops to the bin icon on the one below, not as you would hope on the episode title itself so you can press OK and watch the next episode so if you are too quick pressing the OK button it's gone for good as there is no undelete folder.

    This is something I posted about 2 years ago.

     


  • Terrysutt wrote:

    There used to be a way to recover deleted recordings. I had a situation the other night where I had 2 programmes recorded, episodes of the same programme. After watching episode one, I went to the dustbin and deleted it. I then clicked on episode two to watch but that was also deleted. Is there anyway to recover the recording as before?


    Unfortunately when you view your series recordings list and delete one it automatically drops to the bin icon on the one below, not as you would hope on the episode title itself so you can press OK and watch the next episode so if you are too quick pressing the OK button it's gone for good as there is no undelete folder.

    This is something I posted about 2 years ago.

     

    • Terrysutt's avatar
      Terrysutt
      On our wavelength

      Thank you for the explanation,I`ll remember next time.

      • Adri_G's avatar
        Adri_G
        Forum Team (Retired)

        Hey Terrysutt, thanks for reaching out on the help forums and sorry to hear of the deleted recordings issue.

        Please, visit this page here for more on how to manage your recordings depending on the TV box you're using.

        Sorry to hear the episode you wanted to watch was accidentally deleted as you will not be able to retrieve it, we hope this does not happen again as you got some advice and useful tips from our insightful member roy247 above now.

        Do let us know if you have more issues or concerns and we're happy to help.

  • To answer your question

     

     


    Terrysutt wrote:

    There used to be a way to recover deleted recordings. [...] 

    Is there any way to recover the recording as before?


    No

    • Scampo2426's avatar
      Scampo2426
      Joining in

      It’s pretty much unbelievable that Virgin Media haven’t cared enough to correct this obvious oversight. 

      There’s quite a lot about the new V360 box that compares less well with the old V6. I’d swap back if I could. 

      Steve

  • I searched for my deleted recording (a film not tv series). And it found it and I was able to watch it. 

      • newapollo's avatar
        newapollo
        Very Insightful Person

        G3YPV wrote:

        How did you do that?


        They probably found that it was also available via On Demand or on one of the  Catchup services/apps.