POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I have 5 channels for Upload Speeds which are labeled as "0, 1, 2, 3, 4" I have had this for a while and engineers came to my area to do works. I had a chat with one of them and they said that it was to "help bring upload speeds to above 100mbps". Th...
Good EveningSince Sunday I have been having the following error NOTICE ATOM is restarted due to Kernel/oops panic as part of Self Healing Mechanism.The router has gone off 3 times since Sunday. Spoke to somebody on the phone today ran tests on the ro...
Does anybody know of any broadband providers that work in bury as virgin doesn't. Had it fitted on the 24 of March, had 5 technicians over a week and still nothing. Contact center is not very helpful can't get a number to call for help if anybody has...
Had new hub5 2 weeks ago. Had issues engineer return so a pin reset issue with not having a fixed IP or something. Was fine. Same issues started again today, done a pin reset for 60s - initially fine now kicked me out and still see Wi-Fi signal on ph...
Hi there I have signed up to the ecomms for hospital letters and everytime I try to log in I keep getting " FORBIDDEN You don't have permission to access this resource" I have emailed them and they are saying it is an ip address problem how can I so...
Hi,hope you can assist me.I pay for Gig1 Fiber and up until recently, was getting close to this speed. In the last week or so, the speed has dropped to < 100Mb. Upload is consistently around 50Mb.My system is the Virgin Hub in Modem mode which is con...
On Virgin Connect App I set up a personalised home WiFi network name and password. Only device connected is my laptop. Booster, printer, Virgin TV, smart speaker etc. are not. Also App says mobile and iPad are not connected when I try to scan rooms f...
Received 3rd replacement pod last week and same result i.e pod not connecting to hub 4 phoned VM again yesterday and went through the hard reset rigmarole once again (same result) agent eventually said that there was a problem with pods not connectin...
For the past week our broadband has been disconnecting at irregular times. I've followed the advise on the Virgin Media app and no matter how many times we turn off the router the connection issues continue. When we run the status check it either say...
