Networking and WiFi
For queries with home networking and all things WiFi
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Forum Posts

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

Resolved! you can't make it up.?

back in September 2022 we had someone doing some work in what they call the coach, the box were all the wires are in your street. Later that day our internet went rubbish then great and so on. Phoned vm told them what happened, and they sent a signal...

Rich12 by Dialled in
  • 3 replies
  • 0 kudos

Wifi is connected but no internet

I am connected to the router, both through wired and wireless connections, however there is no connection from the router to the internet.I have switched on, reset (held for 60 seconds) the router, but the problem was not resolved.  The internet came...

GMcC05 by Joining in
  • 4 replies
  • 0 kudos

Hub 5 won't connect to the app

Hi ThereMy Hub 5 won't connect to the virgin app. I have tried everything, even unplugging the hub for the whole day yesterday, then reconnecting it in the evening. It still won't connect.Does anyone know why?Also, the Wifi pods. Do you have to pay f...

James_N by Joining in
  • 2 replies
  • 0 kudos

Resolved! cancellation

Hi AllCan anyone advise me if I can cancel my contract due to not getting the service I pay forI was getting a poor service in November so upgraded from 100mb to 250mb the deal I got meant signing a new contract since then I have been getting between...

mrmps by Tuning in
  • 13 replies
  • 0 kudos

Broadband help

Broadband keeps cutting off with error 'No Ranging Response received' or No Maintenance Broadcasts for Ranging opportunities received'. Happened loads now and have all the logs off when it happened. It is annoying at I am left without internet for 5-...

arune00 by Joining in
  • 2 replies
  • 0 kudos

Cancelling an engineer appointment

I have seen this asked a few times and all answers and online help say it can be done via My Virgin Media Account web pages but i dont see how as there is no appointments option as stated in the help pages.We lost broadband yesterday and after online...

5string by Tuning in
  • 6 replies
  • 1 kudos

Slow and unreliable fiber connection

Since yesterday morning I've had really slow and unreliable internet. I'm on the M500 broadband package. My setup is the hub 4 set to modem mode and connected to a deco meshnet. This has always been fine until now.So far I've done the following thing...


Resolved! Wifi pods - delivery?

Hello Anyone know how long for delivery please been 3 weeks  ago i arranged  now nothing tried ringing to long on waiting and also can't see on my account any delivery's ?   [MOD EDIT: Subject title changed for clarity]

Christ73 by Joining in
  • 9 replies
  • 0 kudos

replacement hub

Hi there,My router has been on a red light for the last couple of weeks and the internet has been much slower than normal I have tried calling, checking the network in the area (which is apparently perfect) and reseting the hub a number of times. It ...

orimoldi by Joining in
  • 5 replies
  • 0 kudos