Password

[Chrissie7]

Hi all,

Just had a new VM package with a new router.  Computer has found the Wi-Fi with no issues (just pressed button on back of router and it joined), but I am unable to get my Kobo E-Book Reader to access the new internet.  It's asking for a Password which I do not have.  Old router had a password on the router itself, but I can't find this on the new one.

Help would be appreciated as I need the access to download any new books.  

Thanks in advance.

[Client62 · Accepted solution]

Check the bottom side of the VM Hub for a label with the Hub and the Wi-Fi passwords.

[用心棒]

FYI: How to change your Virgin Media WiFi password and network name | Virgin Media

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[Chrissie7]

Thank you🙏 Found the details on the bottom of the router. Appreciate your help.