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Virgin Connect App - reverse settings?

Joining in

On Virgin Connect App I set up a personalised home WiFi network name and password. Only device connected is my laptop. Booster, printer, Virgin TV, smart speaker etc. are not. Also App says mobile and iPad are not connected when I try to scan rooms for signal strength, although they are set up with personalised name and password.

How can I scrap the App setting and get back to my original WiFi Network name and password? Its not worth the bother of connecting everything.



Scrapping the VM Connect app would be the best idea.

Proceed to and login to the Hub's menus ( password from the sticker )

Hubs menu: Advanced settings >>> Wireless >> Wireless Signal    configure the SSID's / password for 2.4 & 5Ghz as required.