Received 3rd replacement pod last week and same result i.e pod not connecting to hub 4 phoned VM again yesterday and went through the hard reset rigmarole once again (same result) agent eventually said that there was a problem with pods not connectin...

I had virgin media installed on the 10/02/23  and right from the start have had poor wifi signal in some areas of the house, was sent a wifi pod on the 23/02/23 but pod has never been able to connect to the hub 4. I have phoned customer services seve...