POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
We recently signed up to Virgin (over 14 days ago, annoyingly), and since we have been using it we have had repeated outages, at least once every couple of days. we've checked the service in the area, and when we can get the checker to work it usuall...
Hi All I have had VM for a while but have recently changed to using it as my main connection. I had my hub4 swapped for a 5 and since I have set it all live I have been seeing connection drops at least a few times a week, usually few times a day. It ...
I currently have O2 as my mobile provider but might change in a few months. Currently my phone uses my Hub to provide wifi calling when the signal requires and I wondered will that still be available if I change from O2 to another mobile provider?
Long story but will try and keep it brief.I used to have a Hub 3 and was getting very poor WiFi distribution throughout the house. Had an Engineer visit and he recommended a Mesh System to bounce the Wifi signal around the house. I purchased a Tenda ...
Hi I have had the hub 5 for ages now but for some reason my phone (android) can not find my hub. I have uninstalled and re installed the app and re booted the rooter but still nothing, please help! Thanks xx
Hiplease can a virgin member of the team reach out to help . I have a permanent red light on my hub. Multiple reboots and now a factory reset has not resolved the issue.internet is working right now but have had some issues with wifi over the last fe...
For the last 2 days on our Hub we have a solid red light, the wifi is working fine. It was a bit hit and miss earlier in the week but work was being done in the area.After doing to reboot suggestions and the same issue I called Virgin via 150 and tal...
Red-light on hub, have tried multiple times now to follow reset instruction, light is still red
Thought I would share my recent experience with you and ask if anyone has recently received a BLACK Wi-Fi pod because I have got to the point where I am struggling to believe what Virgin Media says.Swapped over to a volt package, new router installed...
So my hub 3 that I’ve had since 2019 and now the red light is staying on I’ve called in but was told to wait for 24 hrs as my connection is dropping I go away on holiday soon and need it sorting everything says the rooter is overheating but I need it...
