POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Recently had virgin media technician out as same issue as subject. He has installed a Hub 5 but we are facing same issue with the app.I would like to control the WiFi remotely by pausing individual devices and use the WiFi pods. However the VM conne...
Hi all, I've been facing issues with my wifi recently where my connection drops. The speeds are a little bit lower than expected sometimes, but the main issue is the intermittent wifi. Sometimes pages do not load, my connections drop, and I disconnec...
Hub 3 in modem mode.We've had ongoing issues since November with intermittent loss of service. I've had countless calls with Customer Support, who are all very pleasant but aside from endless hollow reassurances have proved unable to identify or reso...
Hi everyone - I need your help before I lose my sanity.Upgraded from M500 to 1Gig broadband with Virgin when I recontracted a couple of weeks ago. I previous had a Hub 3, running in modem mode with my own Linksys mesh wifi hardware. All worked perfec...
My Hub 3 box has a constant red light on it, having reset the box twice still same issue, Wifi seems ok ....having read other posts all seem to require a new box ...Virgin chat line is hopeless ....how do I get a new Hub ???
Hi,ive been experiencing intermittent packet loss and then eventually disconnecting on all devices on my network, ive been told many times to reset/reboot the hub i have and quite frankly if a piece of electronics requires that many resets to work it...
Hi,My hub 5 has had an accident and gotten wet. I need a replacement one and happy to pay for this. Howver, I cant see anywhere to speak to someone online or order one? Please can you help?Many thanks,Lauren
Once again horrible wifi where i reside in houghton regis. All the pods blinking again!
Is it possible to order another WIFI pod please, I already have 2. (Volt Customer).I’ve tried placing the WIFI pods in different locations, in order to connect the front and rear cameras of the house, but was unable to connect the front camera becaus...
Myself and my partner recently order a router self install delivery, we received the order summary email. This includes a delivery date, and stated a delivery confirmation would follow + a contract - we didn't receive either of these, nor did the del...
