ContributionsMost RecentMost LikesSolutionsPermanent red light on hub3 Hi please can a virgin member of the team reach out to help . I have a permanent red light on my hub. Multiple reboots and now a factory reset has not resolved the issue. internet is working right now but have had some issues with wifi over the last few weeks perhaps twice losing the ssid and reverting to using the ssid I have on my wife extenders for working at home. reading the forum smells of a faulty router . Can someone please reach out to help me get this swapped out . Thanks mark Re: Red light on Virgin Media Hub Hi Please can someone help as have exactly same issue with a hub 3. Restart and also factory reset has not resolved . I have internet and wifi. A few times in recent weeks I have lost access to wifi but as I have virgin power line extenders I have been able to use wifi in that way when it drops the default ssid. The red light started today it seems but a few reboots and factory reset has not resolved it. Looks like a new router is needed can you help arrange please