Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Resolved! Hub 4 keeps dropping connection
For the past week I keep losing the internet using both WIFI and ethernet. It happens at all times of day, several times a day, early morning to late at night. I have to keep rebooting the hub. I have been using the Hub 4 for approximately 10 mont...
Resolved! Tapo devices not connecting to Virgin router
Hi,I have read a few posts from people asking similar questions but none seem to have a solution, and none seems not match my experience.I have a couple of Tapo bulbs, two sockets and a camera. Until about 10 days ago they were all successfully worki...
Wi fi pod
Unable to check on the health of my I pod I unable to scan it
Wi-Fi pod broken
One of my Wi-Fi pods is broken in that it makes a god awful loud buzzing sound suddenly when plugged in. I’ve disconnected it for fear of it setting fire to something. I’ve tried to get in contact with Virgin to get a replacement but the connect app ...
Ordering WiFi pods
Had 1gb installed this morning. Signal isn’t great in garage and a bedroom. As part of my deal it says I should be able to get up to 3 WiFi booster pods. i e tried to call to no avail so how do I actually get the pods that I should be able to get as ...
Resolved! WiFi signal but no internet
Been onto virgin three times now and getting no where, same advice resetting hub we will monitor it etc and advisors just don’t seem to want to know with one even suggesting I needed to upgrade my package, what’s the point if I can’t use it!!! All de...
Constant small packet loss dips in SS2
For the past week ive been getting persistent little spikes in packet loss and I am noticing it ingame.Is there currently an issue in my area, no point in calling up as I never get anywhere and now the tech support has business hours so if my interne...
very poor BB service
Gareth,so grateful for the help you so kindly provided in past 3months.I have a new issue of my broadband been extremely slow ie 0.9mg and up load 3mgfor the last two months..also.. how do claim my 3 appoints missed compensation.thankyou in advanc...
Terrible customer service
So cannot log into the router. Type in IP and it goes around and around, occasionally it will move on to the next level and ask for my password. After I enter that it goes around and around - sometimes saying the system is unresponsive and sometimes ...
£58 a month for Virgin Media
Hi AllI pay £58 a month for Virgin Media and sometimes I have to use my 5G connection because my hub three just isn’t working and I’m just beginning to think I should cancel my Virgin Media. Is anybody else paying and not getting what they pay for.?
