Been getting terrible packet loss mostly in evenings last 6-10h then goes away. Coincides with poor upload speed ~1mbps (normally 100mbps) and upload modulation goes to 16, so indicative of noise on line. Here is the BQM Virgin 1gig BQM
Any ideas what’s causing it? Almost like something is being switched on and off…the tines and durations do vary a bit, thought it was temperature related but think that was a red herring as issue does not revert as temperature drops in evening.
Checked for a known local fault via:
Call 0800 561 0061 – this is an automated number.
https://www.virginmedia.com/help/check/status/identification/identify
Did come up with local issue. Said similar earlier in month. Fix data kept moving, then seemed resolved. This week as temps hit mid 20s again, fault returned, could be coincidence. The network never went down on date of fix so I was bit suspicious anything was really done.
Take a look at my thread. Having a very similar issue, the packet loss flicks on like a switch for 10-12 hours then off again, Virgin have been utterly useless about it https://community.virginmedia.com/t5/Networking-and-WiFi/Packet-loss-every-day-between-4pm-and-12am-exactly/td-p/5552657
