POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I’m looking to buy a range extender for my WiFi. I currently have the 1K Virgin media package (UK) and would like to make the most of it. I’m planning to have at least 1 Ethernet connection.There is a so many options and I’m not sure what to go for. ...
Hi my internet is failing and dropping out on video calls for work, but using TV(netflix etc) is all fine. Can't understand it. Signal good and the app says fine. Have run various reset etc still same. Any ideas.
I’ve damaged the virgin media wire in the garden. Internet still working but can see the inner part of the wire and suspect it will need replacing. Please can someone from virgin get back to me about this. Thank you.
Most of this evening I have had problems with my wifi. It connects then drops over and over again. I've tried accessing 192.168.0.1 but that doesn't always work as when I log in I'm just shown a whitepage. I've gone through VM help of testing the hub...
Hi my cable was cut today by avonline network engineers trying to connect another property..they had problems pulling the cable through so cut what they thought was right cable but cut mine instead..had I not been home I would not have known but I n...
Consistent issues, can't even browse the internet. Don't join virgin and we'll be lookign to cancel and for Virgin to keep their word about providing a service and let us disconnect early for free. Absolutely shocking, constant latency issues, ping, ...
my virgin Wi-Fi pod is permanently making a fan whirring noise and is warm to touch. is this normal ?Also could some one tell me am i suppose to turn the pod off every night and turn back on in the morning when i need the pod to work for me or can i ...
Hi,At very random times I lose service for a few minutes. This doesnt happen everyday or every week, it happens very randomly. Looking at the hub 5 logs I see this message "16 consecutive T3 timeouts while trying to range on upstream channel 8". Look...
Good day all,I've got a new Virgin Hub 3 installed at home (as previous one was faulty) but the WiFi Pod does not seem to reconnect automatically.I've seen that some kind souls in the community can sort this one out Is there any chance I can get som...
My Hub4 is giving many problems since a power cut on Friday 1. Will not connect to WiFi Pods.2. Unable to connect to the settings menus in the Hub4.3. Once I change the WiFi name from default VMxxxx I can no longer find it using the VM Connect App.I ...
