Buttshill
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Joined 5 years ago
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Hub4 problems
My Hub4 is giving many problems since a power cut on Friday 1. Will not connect to WiFi Pods. 2. Unable to connect to the settings menus in the Hub4. 3. Once I change the WiFi name from default VMxxxx I can no longer find it using the VM Connect App. I have done several 60 resets, several 20 seconds resets and no progress. Spent 50 mins with Customer Support who tried to resolve. Now waiting for next level support.576Views0likes6Comments- 1.9KViews0likes1Comment
Connect App no longer finds Hub4
Hi. For the last 3 days the Connect App cannot find my Hub4. Initially the WiFi Pods also lost connection. After talking to customer service I was told the Pods were broken. (Both failing at the same time didn't sound correct). Anyway I reset the Hub4 and the Pods reconnected, but the Connect App doesn't. Any ideas. I have uninstalled the app, cleared cache and tried on my iPod as well no difference.Solved767Views0likes6Comments