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Damaged cable

roseyge
Joining in

on ‎07-05-2024 19:19

I’ve damaged the virgin media wire in the garden. Internet still working but can see the inner part of the wire and suspect it will need replacing. Please can someone from virgin get back to me about this. Thank you. 

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2 REPLIES 2

Roger_Gooner
Alessandro Volta

on ‎07-05-2024 20:33

Call VM for a faster response, call centres open at 0800.

--
Note: My username is Roger_Gooner and not Alessandro Volta
Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360
My Broadband Ping - Roger's VM hub 5 broadband connection
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Martin_N
Forum Team
Forum Team

on ‎11-05-2024 11:58

Hi roseyge,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about the cable. We can certainly have this looked into. 

I will private message you now to confirm your details. 

^Martin

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