Solved
Damaged internet cable
So the dog has decided to chew the wire that goes into the wall internet box thingy. Do I need an engineer to come out and replace it? It’s the wired and the clip end.
Forum Discussion
9 Replies
You certainly do.
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. This board is not a fault reporting system.
Tried contacting them. I can’t seem to get through to an actual person.
When phoning choose the option to report a fault, then ignore all the options offered and hopefully you should then be placed into a queue to speak to someone.
The other option is to wait here for one of the forum team to respond which might be 2 to 3 days.
