on 07-05-2024 18:35
Hi my internet is failing and dropping out on video calls for work, but using TV(netflix etc) is all fine.
Can't understand it. Signal good and the app says fine. Have run various reset etc still same. Any ideas.
on 07-05-2024 20:56
Having Child Safe enabled in the VM Online Account can block / disrupt video calls on a range of platforms.
on 11-05-2024 12:58
Hi mrBishop,
Thank you for your post. I'm very sorry to hear about the issue with your broadband service.
We can certainly take a look into this for you. I will private message you now to confirm your details.
^Martin
on 05-09-2024 16:18
Hi Martin,
I am having the same issue, could you help.
Thanks
I had my same issue: the video calls
on 05-09-2024 16:32
I am having the same issue. Using laptop with browsing is ok, but keep failing and dropping out on video calls.
on 05-09-2024 16:39
Taking a punt is this with MS Teams used over Wi-Fi ?