CS2214 - Hard drive failing?
I am unable to record or play recordings. I have rebooted both the hub and the Tivo box on several occasions to no avail. Got the message Storage is Full when I went into recordings. Removed over half the recordings and the message is still he same, Storage is Full. Nor can I pause or rewind live TV. I have a second box in the bedroom and when I try to access recordings from this box I get the message that it is unable to connect to the 1st box. I am convinced that the hard drive has failed. How do I go about getting a replacement, preferable new box, sent out ?
Hi Peteseeger
Thanks for posting and welcome back to the community. Sorry to hear of the TV box issues. There is one final test before an engineer is needed. Can you factory reset the box please;
To factory reset go to Settings (the cog at the end of the Home menu) > System > Factory Reset. Choose Keep Recordings, that means you won't lose your recordings and any planned recordings or series links you've set up. You will have to sign into your apps such as iPlayer, Prime, Netflix and ITVX again.
Keep us posted how you get on.