POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I have recently received a new Hub 5. It is hard wired ethernet to the desktop and that always works but the wifi connection keeps disconnecting so that the mobile shows "connected no internet" There is bags of wifi signal if the strength indicator o...
I was offered a free upgrade from Super Hub to Hub 5, because they made it sound better.The Hub 5 largely works but some WiFi devices keep dropping down to very low speeds (like 0.2Mb/s, I even saw 1.2Kbps once). Resetting the Hub 5 might fix it for ...
I have just been offered the HUB 5 which I am keen to get. But before I do, i'd like to check a few things. Is there a comprehensive user guide/manual available in PDF form?Any help gratefully received.Bill
Hi,Can you lay the Hub 3.0 router on its side? Need to place it on a shelf but it won't fit stood up.Thanks Rob
Our broadband has been intermittent for some time now along with an orange light on the router.I have turned everything off and on several times along with pin restarts for a minute.please help !! 路
Good morning, My virgin WiFi Hub 3.0 has got a constant orange light and our internet is working intermittently. I have tried a pinhole reset twice now but the light remains orange. Are there any tests that forum staff can run to check whether the r...
Hello all,I now have a hub 5, and all installed ok. My first setup was in modem mode, as I had with previous hub 4. Wi-Fi speeds not so good, and variable. I have tried Ethernet and max I got was around 800, but not often. I then tried router mode wi...
Red warning lamp appears on front of WiFi router. WiFi intermittent. Drops out fairly regularly - often several times a day. Network adviser reports packet loss errors.
HelloWe have been having issues for over a week with our intelligent Wi-Fi mesh system when all pods simultaneously lost connection with our Superhub 4 last Friday after several days of dramatic dips in broadband speed. We are on the Volt 1GB package...
Hi Ryan and co, Hope all are well. I am having the exact same situation which started a couple months ago - I thought it would go away but anytime I start gaming (Call of duty multiplayer), there are lag spikes all over the place. I will get a latenc...
