POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
How do I cancel my subscription only had broadband for a month but it was fitted poorly well it was more laziness than anything, I can't play online games as it keeps crashing due to poor connection I've been speaking to support on here which is grea...
Hey everyone, I'm having some problems with my Virgin Media broadband losing connectivity and reconnecting after 2-3 minutes. I'm currently using a Hub4 in modem mode hooked up to a TP-Link Archer AX50. I am subscribed to the Gig1 plan. I'm including...
Hi,I have just received my new Hub5 which apparently I need for my broadband upgrade (had Hub3 previously).I have been slowly adding/updating all my devices to work with the new network setting, mostly all worked fine except I cannot get my Logitech ...
How do i do the weak security on iphone with the HUB 3
Hi thereYesterday appeared to be a total meltdown and loss of service was everywhere, all of my devices fell off the router and wouldn't re connect apart from my laptop. This morning is a totally different story, no internet and no devices at all wil...
I reported a fault with my V6 box on the 27th Feb. A technician attended on the 1st March to replace my box and also discovered there was a fault with my WiFi. He discovered it was a network fault so he reported it.2 technicians attended the followin...
I finally got the virgin connect app working after months of trying and went round my house checking my Wi-Fi speed. I knew that the kitchen was a blind spot so wasn't surprised that, on testing 3 times, the results were 0,1 and 5MBs. Now that I had ...
Hi all,Newb. If I untick the WiFi Hotspot setting in my account will that have the effect of a) removing the Virgin Media WiFi connection from the list of available connections from my hub, AND b) prevent me from connecting to other WiFi hotspots ?I...
New to Virgin about 5/6 weeks, got the ultimate volt package. wifi poor in bedroom, got the app & stating poor but doesn’t give me an option to order pods. Been on live chat when 1st got virgin & was told they would send out, nothing arrived. I done ...
I am having an issue where the wifi looks strong but it disconnects every 20 mins or so for milliseconds. I work from home and am on teams calls a lot. It disconnects my call constantly. My ring doorbell also shows throughout the day multiple tim...
