On our wavelength
since ‎07-08-2016

User Statistics

  • 31 Posts
  • 0 Answers
  • 14 Kudos Given
  • 3 Kudos Received

User Activity

Hello all,I now have a hub 5, and all installed ok. My first setup was in modem mode, as I had with previous hub 4. Wi-Fi speeds not so good, and variable. I have tried Ethernet and max I got was around 800, but not often. I then tried router mode wi...
I’d like to ask Virgin support via the forum team, why it is that existing customers seem to always be at the back of the queue, or not even in the queue? This is with regard to the elusive Hub 5. I have been a 1gig customer for quite a while now, an...
I did get an invite email, to which I replied very quickly, got asked to book a delivery date, which I also did, and the order was accepted and I got an order confirmation. Closer to the appointment, I hadn’t received any tracking information, so I c...
Hello all,I’ve just signed up for the 1gbit broadband, and installed the new hub 4 yesterday. The Wi-Fi speeds are only around the 400-450 mark. I’ve tested the hub in router/modem mode, and also in modem only mode with my own router (Netgear r7000) ...
Kudos to me!