POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi. My WiFi router is broken. Can somebody help? The router is not turning on when plugged into the wall. I've checked all sockets and they are working so it's the hub that is broken and not powering on.
Hi, I know lots of people are having this problem with lots of answers but have looked at them & still can't get wifi calling to work. We have a hub 5 & both myself & my wife have Samsung A52s 5G phones, we both have wifi calling enabled in settings ...
I’m having internet problems. Losing connection every 5 mins to the internet, not the WiFi. I’ve done a trace route to bbc, and the left is a good working connection and right is when it stops working. And one tell what’s going on.
Tried contacting multiple times via web chat and then through mobile being told by NIKKI ROSE that my phone line was **bleep** in those exact words which is ironic since you guys are the provider. Could have nothing to do with the call centre being o...
Yesterday morning our broadband went down.The hub 5x was flashing a red light and the status in the router web interface said "internet (offline)". I checked all internal wiring and restarted the hub several times throughout the morning but to no ava...
hi i can't say i'm fine i'm having problems with this internet again it stops all the time it's so annoying the interesting thing is that a few months ago we had the same problem i complained to the company with phone calls it didn't work the clouds ...
Broadband is down flashing red light on modem have tried restarting. Can't get through on phone line to report please help.
Hub 5 flashing red randomly half an hour ago and is ongoing flashing red.Wifi was working perfectly fine then suddenly its not working anymore
After a month of interrupted wifi and internet, we finally have had an engineer out to sort out external cabling and he also supplied a new hub 5 (after 1st replacement hub didnt work properly either) Our problem is now the white pod will not pair, j...
We signed a new contract with you last month and have a new internet code, of which I have added to all devices including both to boxesWe have 2 tv boxes , one upstairs is not connecting to the internet - gives a N27 codeWe had a new tv box installe...
