Recent DiscussionsHub 5 stuck on DOCSIS 3.0 – Ranging Failures, High Upstream Power, DOCSIS 3.1 Not Engaging I’m having ongoing issues with my Virgin Media Gig1 connection. Although I’m using a Hub 5, the modem consistently fails to register on DOCSIS 3.1 and falls back to DOCSIS 3.0 after rebooting. This i...Router Advice - Modem Mode? We have quite a busy house with three hardcore gamers, a lot of streaming and also a lot of wireless devices. While the SuperHub 5 and 1 Gig connection is holding up fine for the most part, I have n...2 Months of T3 Errors - Virgin refusing to investigate. Like many others in this forum, I've been getting disconnected from the internet several times a day, and looking at the logs on the Hub there's T3 errors logged around the time of each disconnection...No internet Why can you not get a straight answer when you call CS. We lost Wi-fi and therefore TV, we were told it was a hardware issue and easily fixed, engineer advised not a hardware issue but a network cabl...Constant problems, zero solutions. So I've had intermittent problems over time. RCS Partial Service, Sync Timing, No Ranging Response. I know this is a problem with the box outside. How do I know? They've replaced the hub, the cab...Modem Mode Instability – TLV-11 Config Rejection with Static IP Block Hi, I'm using a Virgin Media connection in modem mode with a static IP block assigned to me. My setup uses OPNsense as the main router/firewall behind the hub. Every few days, the modem loses conne...Speed fluctuation - signal and power levels check Morning all, I’m hoping someone can check my signal and power levels please. Every now and again I get drop in service and my speeds fluctuate massively. Not sure if my levels are out of range or ...Some devices can't connect to WiFi Lots of trouble with the WiFi the last few days. Some devices can't see the VM option on their WiFi list anymore. Some can see it, but can't connect. Some can connect but can't get an internet con...Unicast Maintenance Ranging Critical Error This past week I have been having critical errors on my Superhub 5, and have lost connection at times at night. Can someone look at my connection Strange message on my hub 5 logs I had a problem with my internet connection some time ago, 11 months to be exact, high T3 and T4 timeouts and hub 5 rebooting itself to correct the faults. I had numerous engineers come out, had insi...
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