Internet issues

[Rraagg80]

 

I’m having internet problems. Losing connection every 5 mins to the internet, not the WiFi. I’ve done a trace route to bbc, and the left is a good working connection and right is when it stops working. And one tell what’s going on. 

 

[Client62]

If you try    ping -n 50 bbc.co.uk    does that run with all traffic returned  ?

[Rraagg80]

So this started 9th March Saturday, and then magically fixed it self on the 14th March, Despite technical support saying it was physical issue on my property. Now it’s 16th March exact same issue has started. Looks like an internal issue in their network to do with dns lookup that they are failing to admit.

[Rraagg80]

Same thing again 

[Rraagg80]

16 th march Same problems again 

 

[legacy1]

can you test by wire?

[Rraagg80]

Outages

Mar 16 16:13:54 pm 

Connection Outage Detected

Mar 16 16:13:39 pm 

Network Up. Outage lasted 17 minutes, 6 seconds.

256 tests failed during the outage.

Mar 16 15:56:33 pm 

Connection Outage Detected

Mar 16 15:56:20 pm 

Network Up. Outage lasted 83 seconds.

13 tests failed during the outage.

Mar 16 15:54:56 pm 

Connection Outage Detected

Mar 16 15:03:13 pm 

Network Up. Outage lasted 2 minutes, 48 seconds.

17 tests failed during the outage.

Mar 16 15:00:25 pm 

Connection Outage Detected

Mar 16 14:58:20 pm 

Network Up. Outage lasted 113 seconds.

13 tests failed during the outage.

Mar 16 14:56:27 pm 

Connection Outage Detected

Mar 16 14:49:26 pm 

Network Up. Outage lasted 98 seconds.

15 tests failed during the outage.

Mar 16 14:47:47 pm 

Connection Outage Detected

Mar 16 14:45:30 pm 

Network Up. Outage lasted 3 minutes, 23 seconds.

47 tests failed during the outage.

Mar 16 14:45:30 pm 

DNS is back online.

Mar 16 14:42:07 pm 

DNS Outage Detected - URL Domain Names are not being resolved to IP addresses by the DNS Server your Internet connection is using, but IP address based traffic is still flowing over the connection.  Check your local DNS settings or the DNS server they point to.

Mar 16 14:41:36 pm 

Network Up. Outage lasted 4 minutes, 19 seconds.

25 tests failed during the outage.

Mar 16 14:37:17 pm 

Connection Outage Detected

Mar 16 14:19:11 pm 

Network Up. Outage lasted 2 minutes, 51 seconds.

15 tests failed during the outage.

Mar 16 14:16:20 pm 

Connection Outage Detected

Mar 16 14:07:15 pm 

Network Up. Outage lasted 2 minutes.

15 tests failed during the outage.

Mar 16 14:05:14 pm 

Connection Outage Detected

Mar 16 13:33:50 pm 

Network Up. Outage lasted 6 minutes, 13 seconds.

214 tests failed during the outage.

Mar 16 13:27:37 pm 

Connection Outage Detected

Mar 16 13:24:18 pm 

Network Up. Outage lasted 112 seconds.

25 tests failed during the outage.

Mar 16 13:24:18 pm 

DNS is back online.

Mar 16 13:22:25 pm 

DNS Outage Detected - URL Domain Names are not being resolved to IP addresses by the DNS Server your Internet connection is using, but IP address based traffic is still flowing over the connection.  Check your local DNS settings or the DNS server they point to.

Mar 16 12:54:16 pm 

Network Up. Outage lasted 2 minutes, 29 seconds.

13 tests failed during the outage.

Mar 16 12:51:46 pm 

Connection Outage Detected

Mar 16 12:37:25 pm 

Network Up. Outage lasted 111 seconds.

14 tests failed during the outage.

Mar 16 12:35:34 pm 

Connection Outage Detected

Mar 16 12:05:48 pm 

Connection Online

Mar 16 12:05:48 pm 

Internet Connection Testing Started

[Joseph_B]

Hey @Rraagg80,

Sorry to hear your having this issue with your connection to our website, for this I can see you are in a private message with one of my colleagues, if you keep getting back to them there, they will be able to assist you further.

Joe