Re-emerged internet/TV issues
We have ongoing network issues coming into our property, this happened for about 8 months last yr and then finally got fixed, not sure by who or how.
Since a network upgrade in Feb???(I think), the gremlins have re-appeared and when they do our Internet is incredibly slow, nothing loads and the TV live or recorded at the time of issue is incredibly pixilated and jumps. This happened for 5 hours on Sunday and is ongoing again now. It happens a couple of times per week.
Engineer came last sat and replaced router and tested everything, all fine.
Sundays BQM trace
any help or suggestions greatly appreciated
That's Sundays trace - post a link t the "share live graph" so we can see it now.
Also, call the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues and fix estimates, down to street cab/ postcode level. See if any problems are being reported