on 16-03-2024 09:56
Hub 5 flashing red randomly half an hour ago and is ongoing flashing red.Wifi was working perfectly fine then suddenly its not working anymore
on 16-03-2024 10:18
Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers.
VM will not dispatch any technicians while an area fault exists.
If no area faults found:
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.
on 19-03-2024 11:44
Hey Iqbal7, thank you for reaching out and I am so sorry to hear about this,
I have taken a look at our side and everything is looking great no issues at all.
How has it been over the weekend?
Matt - Forum Team
New around here?