POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Just got new hub 5 and everything seems to be working fine apart from all my devices are still showing the old hub 3 name and using the old password. None of my devices have picked up the new hub. It seems the new hub has been activated and I'm getti...
Since Sunday our virgin media gig 1 hub has been flashing intermediately and also going on and off, we had an email from virgin media stating that they would be doing essential maintenance work on Tuesday, this morning it is still the same very very ...
Why having been told to change my hub do my WiFi pods not work. What 24 hour clock do virgin work on? Despite 2 promises of a return call with 24 hours both promises broken
Can anyone help me find out if this is true that a hub 5 is the only one that has WiFi 6 abilities
The red rx light on my bootstral 720 is flashing red. The broadband doesn't seem to be effected but it can't be good ... 
HiHaving real problems with our hub5 over the last few days has become more and more unreliable. Last night I checked it via t he app and it automatically started a20min factory reset. I realised this has reverted it to its original identity and pass...
As it says in the title. Had a new hub 5 today but it’s not showing on the connect app. Another my WiFi pods are not connected either leaving me with a terrible connection throughout the house. Any ideas what I can do? Any help much appreciated.
Hub 5 will not accept router password from printer label, even after reset. Tried to reset a number of times, powered off, but still cannot access the hub to change wifi settings.Any help greatly appreciated.
Hi I also have this problem - radio silence on here when trying to find a solution. Very frustrating!!!!
I installed a Hub 5 yesterday but the pod I have will not connect and so signal is now poorer in the rooms I obtained the pod for in the first place. Advice please.
