Networking and WiFi
For queries with home networking and all things WiFi
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Forum Posts

Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 141 replies
  • 1 kudos


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 37 kudos

Device connecting to wifi, but no internet

We have had Virgin Media broadband for a month now and have recently started experiencing an issue with the wifi that only affects one device (a laptop). It connects to the wifi, but displays a message of "Connected, no internet". The device is also ...

How to Order Pods at Home

How can I order some of the mesh pods for home?I’m a volt customers with the wifi max element added, I’ve scanned my rooms and have a couple that have less than 30mb/s but I can’t order the pods via the app or online. Any help would be appreciated.

elkingdl by Tuning in
  • 1 replies
  • 0 kudos

Resolved! Upgrade to Hub 5 & Wi-Fi pods don’t connect

VM insisted I upgraded to a Hub 5 as it would solve all my problems and give me Wi-Fi in every room of the house. Now it won’t recognise the Wi-Fi pod & I have less Wi-Fi than I had before (no signal in half the rooms) but they are telling me I need ...

Red Light on Hub 3

Hi, I also have the red light on my HUB 3. I did few restarts and pin hole reset. Nothing has changed. Any advice? Thanks

SzilF by Joining in
  • 1 replies
  • 0 kudos

Wifi Pod delivey

Hi, I need help with my WiFi pod order. Order placed 26th September, confirmation received same day. Pod not come yet. Virgin community support says should come within 3 days of ordering. So I  contacted Virgin again on 12th October, told a new Pod w...

Daz5 by Joining in
  • 1 replies
  • 0 kudos

WiFi pods

Hello I need to order a pod as my WiFi signal drops constantly in the bedroom. I can’t do it through the vm connect app as it doesn’t work, it won’t find my router. Have tried all possible solutions from the community. I refuse to ring as you get no ...

Need new router

Hi I'm having a new problem. Not had Internet for 24hrs I think my router is broken, I've reset it several times and still nothing I get solid white light but when I search for available WiFi the router doesn't even show up. I phoned virgin yesterday...