Networking and WiFi
For queries with home networking and all things WiFi
Showing results for 
Search instead for 
Did you mean: 

Forum Posts


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 41 kudos

Resolved! Pausing devices

Hi,We have been able to pause devices as and when needed for some time now. However, my 12 year old son has somehow managed to bypass it and stop his tv (YouTube etc) from staying paused. Can anyone advise how he has done this and how I can get back ...

Wifi speed on new Hub5

Hi all Recently upgraded to gig1 and was sent a new Hub5 router. Wired I get around 1050 download speed but wifi I get around 500. This is on 5ghz with 160 bandwidth. I have split the 2.4 and 5ghz SSIDs. This is in the same room as the hub5.  Can any...

woltoncarr by On our wavelength
  • 9 replies
  • 0 kudos

Connect app cant see Hub4

Hi my WiFi boosters stopped working, and I now can't connect to the app.I have restarted the hub a couple of timesUpdated the App and cleared the cache but still no joyHelp please  

Gone Away form email

Hello!Ive just moved into a temporary accommodation provided by the council and have signed up to Virgin Media for my broadband and all seemed fine, I think my equipment was due to arrive tomorrow however tonight I received an email saying they’ve re...

Hub4 and 2.4GHz connection dropping

Having a major issue with the Hub4 - the 2.4GHz connection keeps dropping, I can see it on the list, but it just says no internet. It's working fine for 5GHz. Constantly having to reset the router to get it connect again, and i'm having to do this on...

BluesFanUK by On our wavelength
  • 2 replies
  • 0 kudos

WiFi booster not working

We have a WiFi booster that has stopped  working have tried to pair and reset but not working. Considering I pay for this monthly not very good service 

Otiboat by Joining in
  • 1 replies
  • 0 kudos

The best setup to get wifi through the entire house?

I have the Gig1 package through Virgin Media, with the hub located in my office on the top floor. I seem to get pretty good wifi coverage everywhere, apart from near the kitchen and garden. I'm wondering what's the best setup I can go with so I can s...

yoksa by Joining in
  • 4 replies
  • 0 kudos

Resolved! Wifi pod

Hi there I need to order wifi pods too our wifi is really bad 1mps 4mbps etc help me please

5X hub with poor WiFi, pods repeatedly cancelled

After 17 wasted days of back and forth on the VM WhatsApp, and WiFi pods ordered and then cancelled without notification, we are quite frustrated. I tried to add this to a 5X thread earlier but it appears to have not saved.My sister moved from BT and...

mk71 by Tuning in
  • 3 replies
  • 0 kudos