Recent DiscussionsProblems in cardiff? Hi, after 3 years of nearly perfect service it's really went down the pan today. Getting a lot of disconnects, weirdly seems to be when i try to upload files . Lots of messages in the log: Ti...Hub 4 modem mode Hi Ive had my hub 4 in modem mode for over a year with 250m package now without trouble recently after a power cut my tp link router connects but no internet and also tv box states no ethernet conn...VM Connect app I’m not able to do speed tests on my CM Connect app, it’s all showing as connected but I can’t seem to connect to the hub to do the speed test Faulty pod I have recently had VM fibre broadband installed with a Hub5x and two pods. Both pods worked fine for a time, but one of them now refuses to connect to the Hub. I have moved this pod to several loca...Virgin Media Hub no longer working Hi, My Hub 5 is no longer working. I have tried turning it off and on again, but during boot up it seems to get stuck at the flashing green light. I believe this is supposed to be a download of a so...Limited Connectivity After installing my router by myself for the first time the internet connectivity is limited. I have tried multiple times to arrange for an Engineer visit but the AI - helpline does not seem to under...Back again with unresolved high Power (dBmV) I'm consistently sitting around the max limit of 10 dBmV and phone support don't seem to get the message. My connections constantly poor, the modems always switching doing US profile assignment chan...Hub 4 or Hub 5 in modem mode. I have 1Gig Internet and a mesh system so I'm using my hub 4 in modem mode. Is there any difference between hub 4 and hub 5 when used in modem mode. WiFi Dropping out Since moving to my new house, my wifi keeps dropping out. I've had 2 engineers out so far, cables checked, Hub changed, still having issues .... any ideas from anyone to help? Paul B First wifi pod has not given my house full coverage (Gig1 package) I have just moved into a new house which has struggled for connection throughout the house. We had a wifi pod delivered which has partially improved the issue but there are still areas of the house w...
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