UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi there,I am having exactly the same problem as this user:https://community.virginmedia.com/t5/Networking-and-WiFi/SYNC-Timing-Synchronization-failure-Loss-of-Sync/td-p/4300459/page/5Firstly, I am an IT Manager and whilst not an expert, am averse to...
Hi everyone, first post so please forgive me if I have misunderstood any forum rules etc. I’ve had Virgin Media broadband for several years, currently on M350 package. Until recently, all has been fine, wired and Wi-Fi, all devices, in every room in ...
Nothing all day in SM2....
Hello, my Wifi pod is not connecting after moving DHCP server to external service. I've turned off the DHCP service on the Virgin Router (the 1Gb router, Hub 5) as I want to start using my own DNS service. Being in IT and doing a lot of home traini...
I signed up with Virgin Broadband about a month ago.I added two wifi pods to my Hub 3 to expand the mesh network to all parts of the house, and that resulted in a strong signal everywhere with no blackspots.However, I found that my iPhone and Apple M...
Hi, how do I complain about the following van driver and his inconsiderate parking.He parks on the grass verge and across paths blocking access for me. I am disabled. When he does get parked he takes up 2 parking spaces preventing others including me...
  hi I’m just wondering if anyone could help me does that look ok I’ve had a lot off bother in the last 7 months had lots off engineers out more than 10 times they have done everything changed outside cables the lot but a still get these messages a g...
Every since Virgin Media 'upgraded' us to the M125 package (previously on the M100 which we had no problems at all with) we have had absolutely horrendous speeds and at times no service at all.Around mid Novemeber 2022 I sent in a complaint regarding...
New account, works perfectly with all of the devices in our home except for my work laptop. When I try to connect to WiFi it just says that it cannot connect to this network. To confirm, all other devices at home work fine, the work laptop also worke...
Hi,Please help I paused my daughters ipad tonight to try and speed up the WiFi for other devices, while she was not using it. I then went to press play against the paused device in the app when she wanted to use it again and now it won't let me recon...
