Networking and WiFi
For queries with home networking and all things WiFi
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Forum Posts

Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 141 replies
  • 1 kudos


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 40 kudos

SE6 Outage - Area 21

Had no internet since about 9am this morning. Have had to try and walk my Dad through restarting the router and factory resetting it (not the pinhole method the one via the router CP). Apparently it has flashing blue lights. I spoke to an advisor who...

Fatmanp by Tuning in
  • 1 replies
  • 0 kudos

Resolved! New Hub required

Hi, I'm on the M250 Broadband package, but my hub is a Hub 2. My broadband download speed is capped at 100Mbps. Please help arrange a replacement Hub. Thank you.

cp3t3r5 by On our wavelength
  • 12 replies
  • 0 kudos

Change location of street cabinet

I want the Virgin cabinet on the street in front of my drive moved as it blocks access and is currently broken. Please can someone from the cabinets team contact DM me with what I need to do to get this process started. Or if there is a direct number...

Sheldoc by Joining in
  • 4 replies
  • 0 kudos

Broadband down suddenly

I have Hub 5, 1 GB. Recently renewed my contract after being on rolling contract for 2yr (7yrs total w/VM). This is my first full month on new contractOn Fri 24th Feb @ 5 pm my fibre optic broadband just dropped. Checked VM site/app - shows ‘no issue...

Still no Wi-Fi after 2 months

Hello,i ordered my Wi-Fi box on 27/12/23 for delivery on 30/12/23, I still haven’t received anything or any emails to help me see where my broadband is and I’m writing this on the 27th feb 2024, 2 months after ordering, this is ridiculous, I can’t ev...

Modem mode or not for eero 6 and hub 3

Hey folks, I’ve some eeero 6s on the way and currently have the hub three. I’ve seen most of the advice/install guides says to switch to modem mode, to avoid conflict with devices connecting to Hub over Eero, but wondering if there’s guidance around ...

keddy by Joining in
  • 2 replies
  • 0 kudos