Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
How to Order wifi booster
Hello, does anyone know how you're supposed to order the WiFi boosters through the connected I have tried and can't figure it Thanks
Two separate Virgin Media broadband connections in the same house
I also have the same issue and would like to have another box installed. Would you be able to help me? [MOD EDIT: Post split to create own thread]
Long time BT Halo user. Looking to switch to cheaper provider. Is Virgin still rubbish?
Thanks for reading.I'm coming to the end of my current BT Halo3+ contract. BT want to change the price from £70 a month to £100 per month. Clearly, that ain't gonna fly.Virgin Media seems to be significantly cheaper and faster than my BT service.The ...
I need another WiFi pod and I'm being sent around in circles
My WiFi was iffy or non existent in kitchen and garden shed . A WiFi pod solved the kitchen problem but Im being sent in circles trying to order a second pod to make connection in the shed and garage which is on the other side of the house from the k...
Overheating hub3?
The main light on my hub 3 has gone from the normal solid white light to a constant solid red light all the time. Other posts seem to suggest this is due to overheating. The hub is warm to the touch (but not hot) towards the top of the box but cool a...
pirate movie lagging
Can anyone help with this issue, every time I try to stream pirate movies or tv shows I get constant buffering. I don't really have issues otherwise, can anyone offer any suggestions?
Gig1 Fibre broadband package and keeping my Hub5.
Hi all, I’m thinking about taking the Gig1 Fibre Broadband package. I’m on the M250 package at the moment but at times when I’m downloading my son complains that his games can slow down or become unplayable.The question I’m asking is would I be able ...
No Ranging Response received - T3 time-out
I see that their are many Ranging issue's of which I see you asked for certain logs, forgive me as I forgot what ones they were and the format you require them in. While my download speed seems to be ok, my upload speeds seems severely throttled.As y...
free new hub
Hi any one who had a email offering you a new hub 4, had any luck getting onehad a Email asking me if i would like a new hub 4 at no extra cost as i have a old hub, so i clicked the link picked a date, but still no notification as of it being sent to...
Can’t access hub 4 settings or vm connect app
Well looks like I'm in the same boat, contacted support yesterday to get some Wifi Pods, was asked to download the connect app to test speed and screenshot, after a while of failing I was then told due to me having a Hub 4 this wouldn't work and to u...
