Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 52 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Resolved! Problems with Will-fi Hub 4

I have been on holiday but on returning found that the Wi-fi is not working properly. The Amazon fire stick right next to it works but any thing outside seems very poor. No connection to my computer next door. The Ethernet does not seem to work eithe...

Virgin Connect App

Hey folks,So at the back of the (small) house we hardly get a Wi-Fi signal at all. For example the laptop next to me has been unable to connect to the Hub3 for an hour despite multiple resets of both devices. This is normal and has been for a year or...

Can someone help me understand this image

Hi, this is the image I get when running a check on my router. My connection is working but I feel it could be better.When I ran this network diagnostic tool. I got the errors but no idea how to resolve them.Thanks In advance

LoopyLee by Joining in
  • 7 replies
  • 0 kudos

ring door bell and hub 3

I cannot connect my ring doorbell, I have renamed the 2 bands _2 & _5 but still not working, I've tried connecting when 5 is enabled and disabled, I tried auto & manually picking the channel its using.Ive removed the doorbell so it is next to the rou...

Wi-Fi pods

I have posted before about how to order Wi-Fi pods , had a private message stating I would receive a text message but still waiting for this to happen. All I want is to have the Wi-Fi range in every room as promised.

Resolved! Hub 3 not fit for purpose!

I am a relatively new Virgin Media broadband only subscriber. Have Hub 3, however despite super fast speeds, Wi-Fi is shocking! Tv is less than 3m from router and  regularly get message saying No connection! iPhones won’t connect around the home. Kid...

Hub 5 reset Subnet IP's changed

I’m having the same problem for some reason the hub5 has switched to using the sun net of instead of  and now refuses to issue IP addresses and the virgin middleware has completely messed the factory reset not rectifying any...

pogit1 by Up to speed
  • 12 replies
  • 0 kudos

Red light on hub 3

HiI've had a constant red light on my hub 3 for a few weeks now. Have been in contact with Virgin Media support and I have followed their instructions to reboot etc but it hasn't resolved the issue.I'm concerned it could be a fire hazard (overheating...

sgrimmer by Tuning in
  • 7 replies
  • 0 kudos

Poor/Slow Wi-Fi

For the last 2/3 months I've noticed a significant drop off on speed and reliability. I pay for the 350mbs package but last few speed tests have been around 130mbs. This is on WiFi but as a fibre engineer I have an exfo speed tester that connects to ...