Recent DiscussionsServer timeouts playing MMO game I play the MMO Star Trek Online. For the past week or so I kept getting disconnected every five minutes with a server timeout error. I've contacted the developers and they say it's possibly due to th...Hub 5 now standard for all new connections? Hello Im planning on getting virgin media broadband installed at my new property. Are all broadband packages now provided with a hub 5? The website seems to show a hub 3 on lower packages. I’d be ...Intermittent connection I’ve been having this issue for months where my connection is perfect for maybe a few days to sometimes over a week, then it will just completely disconnect for hours, for days if not weeks. I’...Internet keeps cutting out on devices Hi guys.... other than spending several hours trying to get an engineers visit! I am being frustrated by my HUB 5 selectively it seems providing internet access. One moment by phone has no access the...Solid redline on my hub3 Hi just out of nowhere my router has stopped working with only a solid red line from what I have read it’s over heating however it doesn’t feel hot to the touch I did however turn it of for 15 mins w...How to order free WiFi pods Hi can you help me please order some of the free WiFi pods I’m on the 1gbps package I’ve done the scan on the connect app but doesn’t give me an option even though speeds are bellow the 30mbps they ...Regularly have to reboot Hub 3 Every few months, I have to reboot my Hub 3, then my WiFi pods disconnect and refuse to reconnect. I end up swapping them around because when setting them up, you have to assign them a location, even...Red Light on Superhub 3 I have the same problem as the post in the following link which has now been turned off for discussion https://tinyurl.com/bp55ca6y The red light on my superhub is on and restarting the hub has no ...SolvedIncorrect Location for my IP Noticed the other day that my WAN IP had changed. Unfortunately this IP address is associated with VM in Glasgow but I am in Peterborough (322 miles between them). It is a pain as I now have to lis...SolvedContinues dropouts over 5 months I have been experiencing repeated short broadband dropouts and ongoing instability for around five months. Although the connection often appears online, these interruptions are frequent enough to dis...
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