POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hoping for some help. We work from home and have connected the upstairs office to the router (Hub 5) via a Virgin Media supplied booster. I can't run a ethernet across the house the booster has been a good solution. All been fine till I got a treadmi...
HiRecently my Hub 3 has repeatedly dropped connection, everything is affected, I have repeatedly tried to run service checks, They come back with responses saying come back in 23 hours, if there’s still a problem we will be in touch.I have restarted ...
HiI've been having issues for the past 3 days now where the WiFi keeps dropping. There's no issues in my area and an engineer is coming out to look at it but I'm wondering if the issue is potentially the main plug that gives the modem power? Or could...
24-04-2024 05:19:34noticeUS profile assignment change. US Chan ID: 6; Previous Profile: 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;24-04-2024 05:19:34warningDBC-REQ Mismatch Between Calculated Va...
I have had the Virgin hub4 for some time but even with the WiFi pods WiFi is not always reliable and get buffering sometimes when streaming Netflix and Amazon Prime. I am on gig1 and have just renewed my contract and wonder if hub 5 would improve th...
criticalSYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1; warningDHCP WARNING - Non-critical field invalid in response ;CM-MAC=**:**:**:**:**:**;...
Hi my WiFi has been messing about since Thursday and online it says postcode issue will be fixed by Tuesday morning, that’s 4 days no WiFi and no Tv, when is does work it keeps loading and bugging out. This frustrating, I got a family of 6 with 4 kid...
I've run the connect app and have areas with speeds of less than 30 Mps (not to mention complete dead spots that can't be captured by the app as it just tells me I'm not at home...). I've been around in circles trying to order pods. No response to my...
Hi everyone,I have been doing a simple Port Forwarding task with the Hub 5. I have done this before with previous Hubs countless times and not had any issues, but can not work out what has gone wrong this time. I have a simple set up of just a deskto...
Virgin media's child safe does not work. If it does work then it stops working randomly, so unless you are regularly checking you wouldn't know it has stopped blocking sites. THIS IS A HUGE RISK TO CHILDREN. Especially if parents have no idea that it...
