Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
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  • 0 replies
  • 59 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 31940 Views
  • 17 replies
  • 42 kudos

Resolved! Hub 5 High Download Errors

Just noticed that most of the Downstream Channels have a high number of Pre RS Errors a few downstream channels also have high Post RS Errors.The downstream corrected errors and the uncorrected errors are in the 100's of millions and increasing.The H...

grunkp by On our wavelength
  • 207 Views
  • 10 replies
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Switch off router at night

We have a teen who's not sleeping at night because they are on-line.  I seem to recall that physically switching off the router is not recommended for balancing/performance reasons.  Is there a way that we can set-up when there can be internet and wh...

Resolved! Philips tv restricted access to Virgin Hub 5

We have recently had the virgin hub 5 fitted. When connecting 2 of our Philips TVs we get a Restricted Access message. The tvs and programs we try running are buffering each time we try to watch live football any ideas.The other tvs in the house conn...

Mb17 by Joining in
  • 804 Views
  • 26 replies
  • 0 kudos

Speed is capped on ethernet cable at 100mbit

Hi, I have a similar problem as previously reported, with the Ethernet cable being capped at 100 Mbps. I have already ruled out everything other than the Hub 5, which I have.- I have a Cat6 Ethernet cable and tested it with a laptop, resulting in the...

amadi8 by Just joined
  • 140 Views
  • 6 replies
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Hub 5 and CCTV

Hi everyone.I have recently had an upgrade from hub 4 to 5 and now my Annke cctv cannot be viewed remotely. It is a hard wired POE system. It has worked flawlessly since I installed it and now, it doesn't. I have gone round and round with Virgin "tec...

Resolved! Intermittent broadband Freeze and Drop out

Virgin Superhub 3 on M125 has been having intermittent drop out and freeze when trying to connect cell phone and also when watching Channel 4 and U TV for over 12 months and now becoming more frequent.Have spoken with support but no resolution.I have...

DA65 by On our wavelength
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  • 10 replies
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Move Virgin Media hub

I'm doing some renovations and want to move my hub entry location. Who should I contact about this? I can't find anything releveant on the support pages.

bug5532 by Joining in
  • 69 Views
  • 2 replies
  • 0 kudos